Shared Services Advisor (Hybrid Pensacola, FL)

BRMi • Pensacola, FL

6d • $50,000 - $55,000 • Hybrid

About The Position

BRMi is seeking a Shared Services Advisor that provides guidance and support across various shared services functions to optimize operations and resolve employee inquiries.

Requirements

• Knowledge of shared services models and operational efficiency practices
• Strong problem-solving and process improvement skills
• Excellent communication and advisory abilities
• Understanding of compliance and regulatory standards

Responsibilities

• Answering phone calls/making phone calls- providing employees with information and guidance. Once the vendor approves employees’ disability claim, this position is the first point of contact for employees.
• Case management-answering cases that are submitted by employees with sometimes complex information and guidance.
• Reviewing and updating separations in Oracle-HCM
• Working closely with vendor, other contractors, and advisors that are processing disability payments

Benefits

• Comprehensive Medical, Dental, and Vision Insurance
• Employer-Paid Life Insurance
• Employer-Paid Short-Term and Long-Term Disability Insurance
• 401(k)
• Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays
• Educational Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed