Shampooer- Housekeeping-Silver Legacy

Caesars Entertainment•Reno, NV

2d•Onsite

About The Position

Under direction of the Lead Houseperson, perform a variety of specialized cleaning assignments/duties. This role involves performing cleaning assignments in and around guest rooms, including shampooing carpets, scrubbing floors, polishing marble surfaces and furniture, and sweeping. The position also requires cleaning both high and low areas, assisting with minor maintenance, and adhering to all safety precautions. The Shampooer is responsible for reporting issues, maintaining equipment, removing room service dishes, checking fixtures, completing training, attending meetings, and embodying the company's core values and DEI culture. Other job-related duties may be assigned.

Requirements

Ability to understand and comply with all Company and departmental rules and regulations, policies and procedures
Skill in establishing and maintaining effective working relationships with staff and guests
Ability to read, and communicate verbally in English and Spanish
Self-motivated and detail oriented
Possess initiative and high energy level
Must be able to follow instructions, influence others, meet time requirements, and have memorization skills
Knowledge of chemical use, OSHA regulations, and biohazard clean-up procedures
High School diploma or equivalent
Constant awareness is required of surrounding areas to ensure safety of employees and guests
Constant contact with co-workers and guests
Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps)
Frequent standing, walking, repetitive use of both hands to include light and firm/strong grasping and finger dexterity, near/far visual acuity, depth perception, field of vision, accommodation and ability to see colors
Occasional reaching overhead, pushing/pulling over 100 lbs., lifting/carrying
Seldom requires sitting, bending over, crouching, kneeling, crawling, climbing, balancing, lifting/carrying up to 50 lbs.
Requires simple reading writing and math skills, the ability to perform simple tasks, and coordination
Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests.
Above average speech – both speaking and reading/writing English.
Need excellent interpersonal skills.

Responsibilities

Perform cleaning assignments in and around guest rooms which include shampooing carpets, scrubbing floors, polishing marble surfaces and furniture as needed, sweeping, etc.
Clean both high areas (ceilings, light fixtures, etc.) and low areas (baseboards, door stops, etc.) as assigned
Assist in minor maintenance as requested
Follow all appropriate safety precautions including proper use of equipment and protective attire. Report accidents and/or safety problems to supervisor immediately. Alert guests and employees to safety hazards (e.g., wet floors). Use cleaning chemicals in a safe manner according to labels and written instructions, and only in the combinations and quantities specified by the supervisor.
Report serious problems to the Floor Supervisor/Housekeeping Office
Keep all equipment clean, properly stored, and in working order. Report any needed mechanical repairs to the maintenance supervisor.
Remove Room Service dishes from guest room hallways for prompt pick-up
Check all lamps and fixtures in your assigned area for burned out bulbs
Complete training of blood borne pathogen procedures
Attend regularly scheduled departmental meetings
Exemplify our core values, family style service, our mission and vision
Exemplify our DEI (diversity, equity, inclusion) culture
Perform other job-related duties as assigned