Shallow Subsidy Case Manager - Patchogue, NY

The Economic Opportunity Council of Suffolk•Patchogue, NY

10d•Onsite

About The Position

The Shallow Subsidy Case Manager is responsible for supporting veterans and veteran households enrolled in the SSVF program in maintaining stable housing by providing ongoing case management, monitoring rental assistance, and connecting clients to resources that promote long-term housing stability and self-sufficiency.

Requirements

Strong knowledge of case management principles and housing stabilization practices
Familiarity with SSVF program guidelines, VA requirements, and housing programs
Ability to work with diverse populations, including veterans and individuals experiencing housing instability
Strong organizational, documentation, and time management skills
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Proficient in Microsoft Word, Excel, and PowerPoint
Must have access to a car for visits to veterans in their homes or other community locations
A Valid Driver's License and Insured Vehicle
PPD (TB test required with proof of results; no more than 1 year old)

Nice To Haves

Experience working with veterans, homeless populations, or low-income households
Knowledge of HMIS or similar database systems

Responsibilities

Conduct Shallow Subsidy intake, eligibility screening, and reassessments for program participants
Develop, implement, and update individualized Housing Stability Plans with goals and measurable objectives
Maintain regular contact with clients to monitor housing stability and progress toward goals
Coordinate and monitor shallow subsidy rental assistance, ensuring timely and accurate payments
Track rent portions, recertifications, and changes in client income or household composition
Identify early signs of housing instability and intervene to prevent eviction
Provide landlord mediation and maintain positive landlord relationships
Connect clients to resources, including employment, benefits, healthcare, and legal services
Assist clients with applications for mainstream benefits (e.g., SSI/SSDI, SNAP, VA benefits)
Maintain accurate, complete, and timely documentation in AWARDS data system and client files
Ensure all files meet SSVF and VA compliance standards, including required documentation and consents
Participate in internal file reviews, audits, and quality assurance activities
Collaborate with team members, housing counselors, and external partners
Attend team meetings, case conferences, and supervision sessions
Educating clients on budgeting, lease compliance, and tenant responsibilities
Support clients in long-term planning to reduce reliance on subsidy over time