SFTP Analyst

MedReview•New York, NY

2d•Hybrid

About The Position

MedReview is seeking a highly technical, hands-on SFTP Analyst to support and maintain enterprise Managed File Transfer (MFT) environments across on-premise and cloud infrastructure. This is not a junior-level support role - we are looking for someone who can independently troubleshoot complex production issues, manage secure file transfer platforms, and confidently work across Windows, Linux, networking, authentication, and automation environments. The ideal candidate thrives in high-availability environments, understands the urgency of production support, and has strong experience supporting secure enterprise data transfers in regulated environments. This position is primarily on-site in our NYC office Monday - Thursday, with remote work on Fridays. However, we are open to considering exceptional remote candidates who closely align with the technical requirements and experience needed for the role. The salary range for this position starts at $145,000 - $155,000 based on experience and qualifications. Please note that participation in an on-call rotation is required, as this role supports critical production environments and high-priority operational incidents.

Requirements

3+ years of hands-on experience supporting enterprise SFTP or Managed File Transfer environments
Strong experience with: SFTP, FTPS, HTTPS, and enterprise MFT platforms
Windows Server and Red Hat Enterprise Linux
Active Directory, LDAP, SSO/SAML, MFA, Azure Entra ID
TCP/IP, DNS, DHCP, firewalls, load balancers, and DMZ environments
PowerShell, Python, SQL, REST APIs, and automation scripting
AWS and/or Azure cloud environments
Troubleshooting tools such as Wireshark and Event Viewer

Nice To Haves

Experience with Globalscape/ Fortra MFT platform
Experience supporting highly available or failover clustered environments
Healthcare, HITRUST, or HIPPA-regulated environment experience
Certifications are a plus

Responsibilities

Own day-to-day administration, support, and maintenance of enterprise SFTP/MFT platforms
Troubleshoot complex production issues involving SFTP, FTPS, HTTPS, authentication, networking, and file transfer failures
Support Windows server and Red Hat Enterprise Linux environments
Manage secure enterprise data transfers across cloud and on-prem infrastructure
handle escalations and critical incidents while meeting SLA requirements
Analyze logs, packet captures, and system diagnostics to identify root causes
Support Active Directory, LDAP, SSO/SAML, MFA, and Azure Entra ID integrations
Implement and maintain encryption standards, security controls, and key management processes
Automate monitoring and administrative tasks using PowerShell, Python, SQL, and REST APIs
Create and maintain technical documentation, procedures, and troubleshooting guides
Participate in an on-call rotation and support after-hours incidents when needed