SFOG Rides Sr Supv

Six Flags Entertainment Corporation•Austell, GA

5d•Onsite

About The Position

Buckle up and get ready to help power the thrills! As a key leader in the Rides Department, you'll help keep the park running at full speed by partnering with the Rides Area Manager to oversee daily operations, champion a culture of safety, and create unforgettable guest experiences. From leading ride crews and managing department projects to resolving guest concerns and ensuring training and operational excellence, you'll play a hands-on role in delivering the excitement, energy, and world-class service that keeps guests coming back for another ride.

Requirements

Must be at least 18 years of age with a valid Driver's License.
Positive attitude and passion for delivering exceptional guest service.
Strong attention to detail and commitment to operational excellence.
Ability to communicate effectively in English, including reading, speaking, and comprehension.
Strong leadership and team-building abilities.
Ability to adapt quickly and effectively manage emergency situations.
Previous rides operations experience required.
Availability to work flexible schedules, including nights, weekends, and holidays.

Nice To Haves

Minimum of two (2) years of experience as a Rides Supervisor, including at least one (1) year as a Senior Supervisor.
Excellent written and verbal communication skills.
Self-motivated with the ability to work independently.

Responsibilities

Champion a culture of safety by ensuring the safe and efficient operation of all rides and attractions.
Serve as the department leader during assigned in-charge shifts, providing direction, support, and operational oversight.
Coordinate and oversee ride crew projects, ensuring work is completed safely, efficiently, and to company standards.
Partner with the Rides Full-Time Supervisor to develop, implement, and manage departmental programs and initiatives.
Lead by example in delivering exceptional guest service and ensure Guest First standards are consistently upheld.
Ensure all team members complete required training, certifications, and testing in accordance with company policies and operating procedures.
Address and resolve guest concerns in a professional, positive, and timely manner to enhance the overall guest experience.
Monitor compliance with safety regulations, operating procedures, and departmental standards.
Support the development and coaching of team members to drive performance and operational excellence.
Perform other duties and responsibilities as assigned to support park operations.
All other duties assigned or necessary to support the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate.