SFCC Enablement lead - FR

Photon•Paris, YT

52d•Hybrid

About The Position

1. Global Enablement & Feature Activation • Promote, explain, and activate new Salesforce NGL features (built on SFCC technology) across global markets. • Develop clear, business-oriented narratives to support product rollouts and new feature launches. • Translate technical functionalities into marketing‑friendly use cases, demonstrating real business impact. • Showcase newly released features through live demos and articulate their business value using data, KPIs, and benchmarks. 2. Training, Education & Communication • Lead engaging demos, training sessions, webinars, and functional workshops. • Create high-quality enablement materials (education kits, playbooks, guides, best‑practice decks). • Ensure consistent, transparent communication of updates, roadmap evolutions, and feature releases across all regions. 3. Community Engagement & Adoption • Animate and grow a global community of business users, fostering collaboration and best‑practice sharing. • Act as the central point of contact for local teams, gathering feedback and identifying adoption barriers. • Monitor usage and adoption metrics, propose data‑driven recommendations, and support markets in maximizing feature value.

Requirements

Excellent communication, enablement, and presentation skills, comfortable engaging diverse global audiences.
Demonstrated ability to simplify complex technical concepts for marketing and business stakeholders.
Solid understanding of Salesforce-based webmastering, SFCC content management, and digital merchandising.
Fluent English required.

Nice To Haves

Technical familiarity with SFCC, APIs, connectors, and digital marketing technologies is a strong plus.
Experience working in a global or matrixed organization is highly beneficial.
French is a plus.

Responsibilities

Promote, explain, and activate new Salesforce NGL features (built on SFCC technology) across global markets.
Develop clear, business-oriented narratives to support product rollouts and new feature launches.
Translate technical functionalities into marketing‑friendly use cases, demonstrating real business impact.
Showcase newly released features through live demos and articulate their business value using data, KPIs, and benchmarks.
Lead engaging demos, training sessions, webinars, and functional workshops.
Create high-quality enablement materials (education kits, playbooks, guides, best‑practice decks).
Ensure consistent, transparent communication of updates, roadmap evolutions, and feature releases across all regions.
Animate and grow a global community of business users, fostering collaboration and best‑practice sharing.
Act as the central point of contact for local teams, gathering feedback and identifying adoption barriers.
Monitor usage and adoption metrics, propose data‑driven recommendations, and support markets in maximizing feature value.