AI Enablement Lead

Credit Genie • Toronto, ON

2d • Onsite

About The Position

We're hiring an AI Enablement Lead to sit at the heart of our AI Engineering team and make AI real for every person in the company. You'll work directly alongside our Director of AI to execute our internal AI strategy: embedding AI tools into workflows, building agents and automations that unlock meaningful productivity gains, and systematically upleveling every team's ability to work with AI. You'll join an organization with universal access to AI tooling and an innovation-forward culture — your job is to take AI optimization to the next level. That means identifying high-leverage opportunities, building solutions, and leaving teams more capable than you found them. This role is for someone who is equally comfortable writing a prompt chain, running a workshop for a sales team, and presenting a tooling recommendation to leadership.

Requirements

• 4–8 years of experience in a technical and/or project management role, ideally with 2 years focused on AI adoption, AI engineering, or applied AI in a cross-functional context
• Hands-on experience building with LLMs — prompt engineering, agent workflows, RAG pipelines, and tool integrations (Claude, Codex, Cursor, or similar)
• Strong technical fluency: you can read and write code well enough to build and debug agent workflows, evaluate APIs, and work credibly alongside engineers — but you don't need to be a full-stack engineer
• Proven track record of driving technology adoption with non-technical stakeholders — you know how to make people actually change how they work
• Excellent communicator: equally effective in a 1:1 with an engineer, a workshop with a sales team, and a readout to leadership
• Self-directed and autonomous — you don't need a detailed playbook to get started, and you know how to prioritize in a fast-moving environment

Nice To Haves

• Experience at a growth-stage startup where you've had to build programs from scratch
• Familiarity with workflow automation tools (n8n, Zapier, Make) and enterprise AI tooling (Glean, Notion AI, etc.)
• Background in solutions engineering, forward-deployed engineering, or internal consulting
• Experience designing and running structured training or enablement programs

Responsibilities

• Design, build, and iterate on AI agents, automations, and workflows that solve real business problems across every function (engineering, sales, ops, marketing, CS, and more)
• Evaluate and implement AI tooling across the company — from identifying candidates to running pilots to making the call
• Build and maintain an internal library of prompts, playbooks, and reusable AI components that teams can self-serve from
• Own the evolution of our AI Enablement program — take the company from baseline AI proficiency to advanced, function-specific use cases
• Embed with individual teams to identify where they can be even more efficient, then build or facilitate solutions — not one or the other
• Collaborate with "AI champions" within each team who can sustain and extend AI adoption without depending on you
• Create and maintain enablement content: guides, templates, workshops, and async resources tailored to both technical and non-technical audiences
• Partner closely with the Director of AI to translate internal AI strategy into a concrete, prioritized execution roadmap
• Track and report on adoption metrics, productivity gains, and ROI across AI initiatives
• Stay on the leading edge of the AI tooling landscape and bring timely, opinionated recommendations to the team
• Contribute to governance and responsible use frameworks as AI becomes more deeply embedded in how we work

Benefits

• 100% company-paid medical, dental, and vision coverage for you and your dependents on your first day of employment.
• Receive up to $100 per month in fitness reimbursement or enjoy a complimentary full membership to LifeTime Fitness or Equinox.
• 401(k) with a 3.5% match and immediate vesting
• Meal program available for both lunch and dinner
• Pre-tax benefits, including a $1,000 HSA match
• Life and accidental insurance
• Flexible PTO
• Bonus and equity programs
• Short & long term disability insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed