Setup Technician and Delivery Driver

AIS•Rancho Cucamonga, CA

6d•$22 - $25•Onsite

About The Position

This hybrid role combines technical expertise with reliable transportation and customer service. The Setup Technician and Delivery Driver is responsible for setting up copiers and related technology, delivering them to client sites, and ensuring both the product and customer experience meet high standards. It offers a balance of physical work, technical problem-solving, and direct customer interaction.

Requirements

High school diploma or equivalent
Valid driver’s license with clean driving record
Ability to lift 55+ lbs with proper equipment and assistance
Excellent communication and customer service skills

Nice To Haves

2+ years’ experience in copier/IT equipment installation or delivery preferred
Strong mechanical aptitude and basic networking knowledge preferred

Responsibilities

Safely load, transport, and deliver copiers and supplies to customer sites.
Ensure on-time delivery and accurate documentation of shipments.
Provide end-user orientation and basic training on equipment functions.
Follow DOT and OSHA safety guidelines for handling and securing equipment.
Maintain delivery vehicles, ensuring compliance with inspections and service schedules.
Unpack, assemble, and connect copiers and related hardware.
Configure network settings (print, scan, fax) according to customer requirements.
Ensure complete and correct documentation of serial numbers.
Perform quality checks to ensure devices are fully operational before handoff.
Act as the company’s frontline representative during delivery and setup.
Ensure customer satisfaction by resolving installation issues promptly.
Secure customer sign-off for completed work orders.
Adhere to company policies on vehicle operation, equipment handling, and workplace safety.
Report accidents, incidents, or damages immediately.
Use proper tools (dollies, straps, lift gates) consistently and safely.
Assist with processing daily incoming shipments.
Break down and dispose of cardboard boxes appropriately.
Ensure all warehouse tools and equipment are in proper working order and returned to their designated place at the end of each day.
Perform inventory management tasks including system updates, stock transfers, and physical counts as required.
Other duties as assigned.