Setup Tech

WillScot•Olive Branch, MS

About The Position

The Setup Technician performs a critical function in achieving on-time, in-full deliveries and returns and driving high levels of product quality for customers. The role involves setting up and knocking down modular buildings, performing service work and customer modifications, completing work orders through a field service application, and maintaining tools and equipment. Depending on business needs, the technician may also perform duties assigned to Branch Service Technicians or Field Service Technicians.

Requirements

  • High school diploma or GED.
  • Carpentry skills and familiarity with construction trades.
  • Some computer knowledge.
  • Good communication skills for working with customers, salespeople, contractors, shop personnel, and coworkers.
  • Ability to work independently in a fast-paced environment.
  • Current valid driver's license and a good driving record.

Nice To Haves

  • Set-up and knockdown experience.
  • Some experience with customer relationship management.
  • Previous management experience or experience working with other trades.

Responsibilities

  • Set up units, including anchoring, blocking and leveling, interior and exterior seaming, VAPS installation, and installing steps, canopies, and ramps.
  • Install or remove skirting as required.
  • Knock down buildings, including building shipping walls, securing exterior walls, separating buildings, disconnecting utilities and mate-line crossovers, securing items for shipment, cleaning the site, and removing installations such as blocks, steps, anchors, ramps, ABS pads, and steel piers.
  • Perform road service work on customer units, including electrical and plumbing work.
  • Perform customer modifications.
  • Complete Work Orders and Service Orders through the Field Service Application.
  • Maintain tools and equipment in proper working condition.
  • Perform duties pertaining to Branch Service Technician or Field Service Technician roles as business needs dictate.
  • Build and maintain good relationships with internal and external customers at all levels of the organization.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Paid time off, including company holidays
  • Tuition reimbursement
  • Retirement savings plan with company match
  • Variable pay opportunities, which may include commission, bonuses, performance rewards, or other incentive programs
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