Setup Tech

WillScot•Olive Branch, MS

About The Position

The Setup Technician performs a critical role in achieving on-time, in-full deliveries and returns and maintaining high product quality for customers. The position involves setting up and dismantling temporary buildings, carrying out service work and customer modifications, documenting work through field-service applications, maintaining tools and equipment, and building effective relationships with customers and colleagues. Duties may also include Branch Service Tech or Field Service Tech responsibilities as business needs dictate.

Requirements

  • High school diploma or GED.
  • Carpentry skills and familiarity with construction trades.
  • Some computer knowledge.
  • Good communication skills for working with customers, salespeople, contractors, shop personnel, and coworkers.
  • Ability to work independently in a fast-paced environment.
  • Current valid driver's license and a good driving record.

Nice To Haves

  • Set-up and knockdown experience.
  • Experience with customer relationship management.
  • Previous management experience or experience working with other trades.

Responsibilities

  • Set up units, including anchoring, blocking and leveling, interior and exterior seaming, VAPS installation, and installing steps, canopies, and ramps; additional installation and removal of skirting may be required.
  • Knock down buildings by building shipping walls, securing exterior walls, separating buildings, disconnecting utilities and mate-line crossovers, securing items for shipment, cleaning the site, and removing installations such as blocks, steps, anchors, ramps, ABS pads, and steel piers.
  • Perform service work on customer units in the field, including electrical and plumbing work.
  • Complete customer modifications.
  • Complete Work Orders and Service Orders using the Field Service Application.
  • Maintain the proper working condition of tools and equipment used.
  • Perform duties pertaining to Branch Service Tech or Field Service Tech roles when business needs dictate.
  • Develop and maintain good relationships with internal and external customers at all organizational levels.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Paid time off, including company holidays
  • Tuition reimbursement
  • Retirement savings plan with company match
  • Variable pay opportunities may be available, including commission, bonus, performance rewards, or other incentive programs
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