Settlement Support Worker

Metis Nation Saskatchewan•Île-à-la-Crosse, SK

11h•CA$0 - CA$68,979•Hybrid

About The Position

The Settlement Support Workers will provide support to Survivors of the Île-à-la-Crosse School and their families by guiding them through the compensation application process, including explaining eligibility, timelines, and completing required forms. The role involves meeting with individuals in person and remotely to offer personalized assistance, helping gather and organize necessary documentation.

Requirements

Post-secondary education in human services or equivalent combination of academic, professional and/or lived experience.
Experience in navigating multi-jurisdictional public systems and systems navigation.
Experience in community or public services.
Able to maintain privacy and track statistics
Must have a valid Saskatchewan driver’s license and access reliable transportation.
Must undergo a Criminal Record Check with the Vulnerable Sector
Must be willing to travel weekly within the province.
Applicants must be able to work in a secure location maintaining client confidentiality.

Nice To Haves

Ability to communicate in Indigenous languages is an asset but not a requirement.
Case management experience is considered an asset.

Responsibilities

Provide culturally appropriate guidance to Survivors and their families throughout the application process for the Île-à-la-Crosse School settlement including explaining eligibility criteria and timelines.
Meet with Survivors and families both in person and remotely to provide information, answer questions, and offer individualized support.
Offer hands-on support in completing applications, ensuring individuals feel supported, respected, and informed.
Help applicants gather, review, and organize all required documentation to support their claims.
Ensure forms and required documentation are completed accurately.
Maintain confidentiality and handle all sensitive information in accordance with privacy policies and procedures.
Identify and facilitate referrals to complementary services such as mental health supports, cultural healing programs, financial counseling, or community-based resources.
Build relationships with service providers to ensure timely and appropriate referrals that address the holistic needs of Survivors and their families.
Accurately document interactions, outcomes, and service utilization data to support reporting and program evaluation.
Maintain organized records of applications assisted, referrals made, and client engagement metrics. Use data to identify trends, gaps in services, and opportunities for improved outreach or support delivery.
Other duties as assigned by supervisor.