Settlement Coordinator

Brandon J. Broderick•Hackensack, NJ

16h•Onsite

About The Position

Brandon J. Broderick is a prestigious and forward-thinking law firm committed to delivering exceptional legal services. With a blend of tradition and innovation, we are dedicated to staying at the forefront of legal practice and technology. We care deeply about our clients and our employees and are committed to ensuring a supportive and inclusive environment where every team member can thrive and contribute to our collective success. The Settlement Coordinator is a high-impact, performance-driven role responsible for actively advancing pre-litigation cases toward resolution. This position focuses on consistent communication with insurance adjusters, ensuring all demands are progressing and settlement discussions are scheduled without delay.

Requirements

Personal injury law (preferred).
Insurance claims or adjuster communication (preferred).
High-volume outbound calling, collections, or similar environments (highly relevant).
Strong phone presence and communication skills.
Ability to manage high daily call volume.
Highly organized and detail-oriented.
Persistent and confident in driving conversations forward.

Responsibilities

Proactively contact insurance adjusters on all outstanding demands.
Confirm receipt of demand packages and establish evaluation timelines.
Maintain consistent communication through resolution.
Ensure every case remains actively engaged—no passive waiting.
Schedule settlement discussions between adjusters and firm leadership.
Coordinate calls, settlement conferences, and mediations (as applicable).
Ensure all parties are aligned and prepared for discussions.
Drive cases to the negotiating table as quickly as possible.
Maintain a disciplined and consistent follow-up approach across all assigned cases.
Proactively drive communication to secure claim evaluations and initiate settlement discussions.
Reinforce urgency and case value in all interactions with adjusters.
Identify when additional pressure or escalation is needed to move cases forward.
Identify unresponsive or delaying adjusters.
Escalate to supervisors or claims managers as needed.
Push for timely evaluations, meaningful offers, and scheduled negotiations.
Ensure no case stalls due to inaction.
Maintain accurate tracking of all active demands and follow-ups.
Monitor scheduled settlement discussions and offer status.
Ensure all cases are documented, actively worked, and progressing.
Identify at-risk or delayed cases.
Re-engage adjusters proactively.
Coordinate with internal teams to reposition cases when needed.
Ensure consistent forward movement across all cases.