Sessional Ombudsman ,Banking and Finance

AFCA

3d • Hybrid

About The Position

AFCA is seeking Sessional Ombudsmen, Banking & Finance to join their decision-making team on a per-engagement basis. This role offers the opportunity to apply expertise in a meaningful way, contributing to outcomes that impact consumers, small businesses, and the financial services sector. Sessional Ombudsmen will assist with complex and significant disputes within banking and finance, working collaboratively with experienced Ombudsmen, lawyers, and industry experts to deliver independent, fair, and balanced decisions. This is a Board-appointed, 3-year term role.

Requirements

• Accomplished senior lawyers, former Partners, barristers, executive legal leaders, and banking & finance professionals.
• Deep industry expertise, sound judgement, and a strong track record of achievement.
• Experience in navigating complex legal and commercial issues with credibility, pragmatism, and fairness.
• Experience in areas such as banking regulation, Banking Codes of Practice, contract law, insolvency, securities, lending, and dispute resolution.
• Ability to thrive in a flexible, per-engagement environment.
• Strong communication skills with influence and empathy.
• Ability to balance independence with collaboration.
• Commitment to delivering fair, objective outcomes and maintaining the highest standards of integrity and impartiality.
• Legal qualifications.
• Substantial senior-level experience within banking and finance, a tribunal, regulator, external dispute resolution scheme, or a related environment.

Nice To Haves

• Candidates are encouraged to apply even if they don’t meet every single criterion.

Responsibilities

• Assist with complex and significant disputes within banking and finance.
• Work collaboratively with experienced Ombudsmen, lawyers, and industry experts.
• Deliver independent, fair, and balanced decisions.
• Apply sound judgement, analyse complex legal issues, and help resolve matters of significance.

Benefits

• Flexible work options
• Thoughtful benefits
• Opportunities to deepen expertise
• Inclusive leadership
• Accredited Family Friendly Workplace – Supporting work-life balance and inclusivity.
• Hybrid working – Flexible arrangements with two days a week in our modern offices designed for collaboration and wellbeing.
• Additional and inclusive leave options – Flexible public holidays, gender affirmation leave, women’s health leave, and bonus paid time off over the end of year holiday period.

What This Job Offers

• Career Level: Senior