Servicing Transfer Project Manager

RoundPoint Mortgage Servicing•Fort Mill, SC

1d•Onsite

About The Position

The Servicing Transfer Project Manager is responsible for managing the acquisition and release of mortgage loans to and from RoundPoint’s system. The Servicing Transfer Project Manager has oversight of the daily functions of servicing transfers, which must be completed in compliance with RESPA, Investor Guidelines, CFPB, and applicable laws. This role will collaborate closely with sellers, servicers, MSR owners, the Loan Boarding data analyst team and internal business partners by serving as the point of contact on inbound and outbound service transfers. This includes developing schedules and timelines for each transfer, daily follow-up to ensure that each milestone is met, and answering internal and external inquiries relating to the transfer. Qualified candidates will be highly organized, results oriented, self-starter, possess strong communication skills, have a background in mortgage servicing/organizations, and familiarity with regulatory requirements. Please note this is not a traditional Project Manager role, PMP certification is not relevant or required.

Requirements

Two years of Service Transfer experience or five years of experience in the mortgage servicing industry
Undergraduate degree or equivalent work-related experience
Experience managing mid to large scale projects
Excellent time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously
Excellent written, presentation and oral communication skills
Demonstrated willingness and ability to be flexible and adaptable to changing priorities
Ability to work independently with minimal direct supervision while achieving stated objectives
Demonstrated project management and business analysis skills
Highly motivated self-starter organized and disciplined
Expertise at consensus and relationship building with internal and external stakeholders
MSP / Black Knight – Functional operational knowledge.
Excel – (Intermediate) v-lookups / pivot table
SharePoint

Responsibilities

Schedule and lead meetings with sellers, servicers, MSR owners and internal business units to: Ensure milestones and deliverables are met, Foster and preserve positive relationships
Manage pre-and-post transfer activities between sellers/servicers and internal business units
Maintain organized documentation of service transfer records
Ensure compliance with CFPB Servicing Rules and other applicable regulations
Monitor Servicing Transfer Inbox
Partners with management to ensure all service transfer documentation are current/up to date (Policies, procedures, transfer instructions, project plans, etc.)
Identifying opportunities for process improvement and developing best practices
Take on additional roles as needed, training teammates and new team members
Ability to perform special projects along with managing daily responsibilities
Incumbent will be responsible for meeting RoundPoint’s commitment to compliance