ES Servicing - Servicing Specialist

Russell CellularBattlefield, MO
Onsite

About The Position

A Russell Cellular Human Resource Specialist is not only a member of the RC family, but someone who helps to create an employee experience that surpasses all other companies. Russell Cellular is a Verizon Authorized Retailer that has been in business since 1993. We are a part of Verizon's Major program and were awarded Verizon Wireless Partner of the Year for 2018. With over 750+ locations across 43 states and 2,600+ team members, our mission is to provide the best wireless experience to every customer, every time. Come and join us and be a part of the Russell Cellular success!

Requirements

  • High School Diploma or GED required
  • Ability to work minimal weekends and holidays, depending on the needs of the department
  • Excellent Computer/Microsoft Office skills
  • Able to work within a fast-paced environment
  • Strong attention to detail
  • Strong problem-solving and organizational skills
  • Possess strong analytical skills
  • Excellent verbal/writing communication skills
  • Ability to work independently and multitask
  • Ability to work as part of a dynamic team and adapt quickly
  • Professional appearance
  • Willingness to learn and take on new projects/responsibilities/tasks
  • Able to maintain a high level of confidentiality

Responsibilities

  • Assist Human Resources Manager with updating policies and procedures when necessary
  • Onboard new hires in various computer applications and systems
  • Administrative duties such as answering a high level of phone calls, e-mail, and paperwork
  • Updating and auditing various systems with current employee data
  • Develop and maintain a strong knowledge of company products and services
  • Develop and maintain knowledge of Russell Cellular and Verizon Wireless policies and procedures
  • Assist with miscellaneous tasks and ongoing projects

Benefits

  • Starting pay is $15 hourly
  • Health, dental, vision, and life insurance, as well as paid sick days
  • Employer-matched 401(k) after 1 year
  • Listed in Inc. 5000's Fastest Growing Private Companies in America for 9 consecutive years and inducted into the Inc. Hall of Fame in 2018
  • Employee Assistance Programs
  • 750+ locations in 43 states employing 2,600+ employees
  • Verizon Sales discounts, sales contests, and incentives
  • Opportunity for growth and advancement through training
  • Flexible scheduling
  • Community involvement opportunities
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