Servicing Ops Specialist-Transaction Processing

Citizens • East Providence, RI

1d • Onsite

About The Position

As the Servicing Operations Specialist, you will be responsible for processing transaction requests for customers, branch colleagues and internal colleagues.

Requirements

• High School Diploma or equivalent
• Strong ability to multi-task & strong organizational skills
• Strong written/verbal communications skills

Nice To Haves

• Basic knowledge of accounting; i.e. how the correction will affect an account
• 2-4 years experience working in an operations environment

Responsibilities

• Performs clerical operations related tasks that are routine and/or repetitive in nature, with high quality, in a fast-paced environment.
• Applies various learned methods, procedures and knowledge of the business unit's product(s) and application(s) to perform tasks.
• Works independently most of the time, performs basic research tasks and problem solving in assigned areas.
• Ensures work complies with departmental procedures, applicable regulations, risk policies and SLA(s).
• Performs basic data entry tasks, compile simple data elements and perform routine math calculations.
• Ability to multitask, prioritize, cross train within the department and assume additional responsibilities as requested by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED