About The Position

The Global Services Category team is seeking a Business Strategic Planner and 4P Coordinator across the LCS, MDS, and MPS businesses. Reporting to the VP of Services Global Category, this role works alongside the leader, direct staff, and partner organizations to drive operational efficiency and effectiveness, strategic alignment, and coordination of activities across the HPS Services Global Category team. The position suits someone who thrives in a fast-paced environment, thinks creatively, is highly organized and detail-oriented, and demonstrates a growth mindset and resilience in demanding situations. The ideal candidate is a self-starter with executive presence and strong communication skills. The role serves as a strategic thought partner to the leader, translating priorities into measurable initiatives and coordinating the leadership team's operating rhythm. It drives cross-functional alignment, accountability, and high-priority strategic initiatives, while providing business insights and enabling clear communication. The planner also partners with Finance, HR, Communications, and other functions on business planning, workforce priorities, organizational effectiveness, culture, budgeting, and change initiatives.

Requirements

  • Demonstrate maturity, discretion, and integrity, including when handling sensitive and confidential information.
  • Exercise sound judgment, effective problem resolution, team-building, indirect influencing, and rigorous decision-making skills.
  • Build effective relationships based on mutual respect and trust to enable collaboration across organizational boundaries using a partnering or consultative approach.
  • Possess strong project management skills and the ability to lead high-profile projects and leverage available resources in complex, ambiguous situations involving multiple stakeholders.
  • Demonstrate effective verbal and written communication skills, including negotiation, presentation, indirect influence, and clear communication of abstract ideas.
  • Have superior quantitative and qualitative analytical, analysis, and problem-solving skills.
  • Typically, 5+ years of relevant experience with strategic planning and business operations.
  • Experience driving initiatives across a complex organization.
  • Proven track record of leading or supporting large-scale business initiatives.

Nice To Haves

  • Bachelor's degree or demonstrable equivalent preferred.

Responsibilities

  • Serve as a trusted advisor and strategic thought partner to the leader by providing perspective, challenging assumptions, anticipating issues, and translating leadership priorities into action.
  • Translate strategy into execution by turning organizational priorities into clear initiatives, measurable outcomes, ownership, milestones, and follow-through.
  • Drive the leadership team's operating rhythm, including staff meetings, business reviews, strategic planning, off-sites, goal and OKR tracking, and key decision forums.
  • Orchestrate cross-functional priorities and dependencies, connecting stakeholders across functions and organizations to drive alignment, remove barriers, and accelerate decisions.
  • Drive accountability and follow-through by ensuring commitments have clear owners, milestones, and measures, and proactively surfacing risks or gaps requiring leadership intervention.
  • Lead high-priority strategic initiatives (4P coordination) across organizational boundaries, particularly ambiguous or complex issues without a natural single owner.
  • Provide business insights that improve decision-making by bringing together financial, operational, customer, and organizational perspectives.
  • Enable leadership alignment and effective communication so priorities, decisions, and expectations flow clearly across the leadership team and broader organization.
  • Partner across Finance, HR, Communications, and other key functions on business planning, workforce priorities, organizational effectiveness, culture, budgeting, and change initiatives.
  • Extend the leader's capacity and effectiveness by identifying organizational gaps, solving problems, representing the leader when appropriate, and keeping leadership attention focused on high-value priorities.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long-term and short-term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • 4–12 weeks of fully paid parental leave based on tenure
  • 11 paid holidays
  • Additional flexible paid vacation and sick leave
  • Bonus and/or equity opportunities
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