Services Sales Solution Architect - Mulesoft

Salesforce • McLean, VA

2d • $197,300 - $344,700 • Hybrid

About The Position

The Services Sales Solutions Architect Director plays a critical role in the presales process and setting customers up for success by prescriptively shaping, scoping and solutioning applications and functionality leveraging Mulesoft Anypoint and Salesforce related clouds products. This person serves as a trusted technical advisor to Salesforce customers, providing guidance to Sales & Professional Services teams on Mulesoft Anypoint and Data 360 capabilities and level of effort for implementation, bringing synergies across each customer’s implementations, and ensuring project implementations are positioned to deliver the highest levels of customer satisfaction. They are platform experts who are accountable for the oversight of our technical solution approach, quantifying business value and aiding the sales teams to scope the expected outcomes of the engagement. They are internally and externally recognized as a business contributor, industry and product specialist. Partnered with an Account Partner (Services Salesperson), the Services Sales Solutions Architect Director leads technical pre-sales activities, acting as the technical expert across the portfolio of products and engaging other SMEs across the organization to develop and articulate comprehensive implementation proposals; this can include developing technical solutions to customer missions/objectives, sizing the effort/team size/team makeup/duration, identifying critical technical challenges: integrations, usability, security, data migration and third party solutions.

Requirements

• Clearable United States citizen
• 5+ years of direct experience delivering and/or overseeing applicable solutions.
• 10+ years’ experience delivering consulting services, including team leadership and active involvement in selling professional services through technical solutioning expertise.
• 2+ years of sizing and scoping applicable projects.
• MuleSoft Certified Platform/Integration Architect Certification
• Ability to travel; up to 25%
• BA/BS degree or foreign equivalent
• This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Nice To Haves

• Washington D.C., Maryland, Virginia (DMV) proximity
• MuleSoft Certified Platform/Integration Architect Certification
• 5+ years’ operating in major public cloud platforms (AWS, Azure, or GCP) to effectively design hybrid integration patterns, secure public-to-private cloud connectivity, and translate cloud-native architectural principles.
• Strong hands-on experience with Kubernetes (e.g., Red Hat OpenShift, Rancher, or upstream K8s) and Docker, specifically how they underpin MuleSoft PCE infrastructure.
• 5+ years’ of expertise in core Enterprise Integration Patterns (EIP)—such as Publish-Subscribe, Request-Reply, Batch Processing, and Scatter-Gather—to architect high-performance, decoupled, and resilient MuleSoft solutions
• 5+ years’ operating in a pre-sales environment, shaping and scoping large and complex implementation projects
• 5+ years of enterprise-level project or program management experience
• Demonstrated technical and/or functional aptitude, and ability to engage with architects or SMEs into pre-sales activities.
• Extremely strong written and verbal communication skills, executive level presence and experience in working in a client advisory role
• Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as solution architecture tradeoffs, Road mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions
• Excellent strategy development and problem-solving skills as well as business development focus and experience (e.g., relative to new products, services, and go-to-market approaches), while possessing a broad level of technology understanding and substantial operational acumen
• Delivery focused: Previous experience leading teams of architects to delivery complex Solutions
• Excellent analytical & problem solving skills
• Proven ability to build strong working relationships across multiple functions/levels; adept at mediating conflict and fostering healthy dialogue

Responsibilities

• Correctly scope projects (people, skills, timeframe) to deliver on clients’ requirements
• Bring best practices to each client engagement through your deep platform expertise by providing Subject Matter Expertise related to Mulesoft Anypoint products
• Provide oversight and governance for pre-sales solutioning and architecture on large multi-cloud implementations
• Positively impact client Services renewals (when applicable) by aligning customer success with professional services roadmap.
• Align closely with Account and Services Sales team by leading pre-sales activities such as the development of client-specific proposals, SOWs, staffing plans, engaging with other SMEs across the organization to gain consensus on an acceptable proposal as necessary
• Successfully manage multiple strategic clients simultaneously
• Recognized as a valuable and trusted advisor by our customers and other members of Salesforce and continue to build a reputation for excellence in professional services
• Inspire people to do the best work of their careers, being a multiplier, amplifying the knowledge and capability of the people around you while continuing to provide an inclusive workplace as one of Best Places to Work.
• Show continued professional growth and development

Benefits

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• employee stock purchasing program

What This Job Offers

• Job Type: Full-time
• Career Level: Director