Services Programmer

Imagine The Possibilities • Jefferson, IA

12d • Onsite

About The Position

This is an In Office/On Site position, Monday through Friday and requires on call rotation. This role operates administratively in a variety of different Service Departments. Rather than institutionalizing individuals who have these physical and mental health needs, we provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities. Service Programmers provide a fresh look at the services we provide. Within the team, you’ll join the mission of empowering people to reach individual achievement across the spectrum of life. If you’re passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As a core team member, you’ll be responsible for monitoring services, creating new strategies to reach goals, and coordinate services in a way that empowers people to meet and exceed their goals. Your consistent leadership will provide your team with the trusted foundation they need to make a difference in the lives of the people we serve.

Requirements

• Mission-oriented: We’re on a mission to empower people to reach individual achievement across the spectrum of life.
• An Attitude of Learning: The truth is, the field of caregiving is always changing and requires adaptability. We need people on our team who are always ready to learn new ways of doing things, helping people, and changing lives.
• Ability to Communicate Well: We’re looking for people with strong communication abilities so we can rely on you to communicate effectively to the rest of the team and the people we serve.
• Confidence: We’re looking for people who know how to balance being bold and being humble. We’re looking for team members who are self-aware enough to know when to stand up as an advocate for others and when it’s time to follow the leader.
• Age Requirement: This position requires you to be at least 18 years of age.
• Driver’s License: You’ll be responsible for transportation at times, so we need to trust your ability to be safe behind the wheel.
• Reliable Transportation: You’ll need reliable transportation. You will also need to provide proof that your automobile insurance covers $100,000/$300,000/$50,000 liability coverage.
• Minimum Education Requirement of High School Diploma/GED equivalent.
• Candidates must be able to work in the U.S. without sponsorship

Responsibilities

• Build and maintain a positive team culture through active staff engagement, regular team meetings, coaching, and ongoing support.
• Participate in on-call responsibilities and provide short-notice coverage when needed to maintain continuity of services.
• Oversee key resources and operational needs, including vehicle scheduling, individual budgets, representative payee coordination, medication check-ins, appointment scheduling, transportation, and other supports necessary for effective service delivery.
• Coordinate with individuals, families/guardians, case managers, Medicaid Community Based Care Managers (CBCM), and the Interdisciplinary Team (IDT) to develop individualized plans, establish goals and outcomes, maintain authorizations and required assessments, and monitor individual progress.
• Ensure services comply with applicable agency policies, laws, regulations, and industry standards.
• Maintain complete, accurate, and timely documentation in the approved EMR, including service records, incident reports, investigations, individual interactions, goal progress, and changes to services or rights.
• Advocate for individuals to have meaningful choice, independence, dignity, and control over their lives while ensuring services reflect their needs, preferences, and goals.
• Collaborate with internal teams and community partners to strengthen resources, relationships, and opportunities available to individuals served.

Benefits

• Competitive Wages: The base pay is $22.63/hour.
• Flexible Scheduling
• Generous Paid Time Off (PTO)
• 401k Retirement Plan
• Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance – we’ve got you covered.
• Pre-Paid Legal Services
• Discounted Costco or Sam’s Club Memberships
• Advancement Opportunities
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED