Services Practices Senior Manager (Security)

Salesforce•Indianapolis, IN

4d•$150,100 - $247,900•Hybrid

About The Position

We are looking for a seasoned Services Practices Director to join our Professional Services team, focused on delivering security and compliance engagements that help customers maximize the value of their Salesforce investments — safely and at scale. In this client-facing leadership role, you will guide customers through security assessments, control frameworks, and implementation best practices across the Salesforce platform, including Agentforce.

Requirements

7–12+ years of professional experience, including a meaningful tenure at a Big 4 consulting firm (Deloitte, PwC, EY, KPMG) in a technology risk, cybersecurity, or enterprise advisory capacity
Deep understanding of security fundamentals and controls frameworks (e.g., NIST CSF, ISO 27001, SOC 2, CIS Controls) as applied to SaaS platforms
Demonstrated ability to lead client-facing engagements and navigate complex stakeholder environments
Strong pre-sales and business development instincts — comfortable presenting to customers, shaping solutions, and closing statements of work
Experience delivering security assessments, identity & access management reviews, data classification, or compliance readiness engagements
Excellent executive communication and executive presence

Nice To Haves

Hands-on Salesforce builder experience (Flows, Apex, configuration, or declarative development)
Familiarity with Agentforce, Einstein AI features, or Salesforce Data Cloud
Salesforce certifications (e.g., Certified Administrator, Platform App Builder, Security Specialist)
Experience with zero-trust architectures or cloud security posture management (CSPM) in SaaS environments

Responsibilities

Lead and deliver end-to-end security engagements for enterprise customers, helping them design and operationalize secure Salesforce environments
Advise customers on security controls, governance frameworks, and compliance posture for SaaS platforms, with a focus on the Salesforce ecosystem
Partner with account teams and sales leadership to drive pre-sales efforts — including discovery conversations, solution scoping, and executive presentations
Act as a trusted advisor to C-suite and senior security stakeholders (CISO, CTO, VP of IT Security)
Develop and refine practice delivery methodologies, accelerators, and reusable assets related to Salesforce security
Support the growth of the security practice by contributing to thought leadership, go-to-market strategies, and team mentoring
Collaborate cross-functionally with Product, Engineering, and Trust teams to stay current on the Salesforce security roadmap