Services Generator Engineer

GE Vernova•Richmond, VA

5d•Remote

About The Position

The Services Generator Engineer at GE Vernova is responsible for ensuring long-term generator reliability throughout the full Inquiry-to-Remittance (ITR) cycle. This role involves providing technical support for outages, parts, repairs, and upgrades, which includes developing solutions, creating technical proposals, and preparing documentation. The engineer will lead problem-solving sessions to address generator issues and implement corrective actions, responding promptly to Engineering Requests with accurate, safe, and quality solutions. Additionally, the role requires acting as a technical expert for customers, service centers, and cross-functional teams, supporting the planning and execution of generator outages and upgrades, and identifying opportunities to enhance generator performance and reliability.

Requirements

Bachelor's degree in Electrical Engineering, Engineering, or Physics
7+ years of proven experience in generator manufacturing, repair, and overhaul processes
Understanding of stator and rotor rewinding activities and associated measurement techniques
Knowledge of synchronous generator design, construction, and insulation technologies

Nice To Haves

Self-motivated team player with strong interpersonal skills
Excellent communication and presentation capabilities
Strong organizational and coordination abilities
Customer service mindset focused on Safety, Quality, Delivery, and Cost
Willingness to travel to customer sites
Experience with both legacy Alstom and GE generator technologies
Proficiency in lean methodology and continuous improvement tools
Knowledge of measurement tools and equipment
Commercial awareness and business acumen
Experience in on-site execution and workshop processes
Proficiency in Microsoft Office Suite and PLM systems (RPDM/VPDM)

Responsibilities

Develop and maintain comprehensive engineering documentation, including detailed Test & Inspection Plans, Outage Optimization recommendations, and Work Instructions to ensure efficient outage execution and optimization.
Plan and lead all engineering tasks and activities during the execution phase of projects, ensuring alignment with project timelines and objectives.
Provide engineering directions to customers and repair service centers, ensuring safety, quality, and effectiveness.
Resolve NCR (Non-Conformance) issues and lead the development and implementation of engineering solutions, ensuring minimal disruption to outages or operations.
Respond to Engineering Requests (ER) promptly and effectively, providing on time delivery with high quality.
Deliver projects with a sense of urgency, maintaining strict adherence to cost and quality standards without compromising safety.
Lead and actively participate in Root Cause Analyses (RCAs), driving effective problem-solving and CAPA.
Prepare detailed technical proposals and scope definitions for generator upgrades and repairs during the tendering process (R1 & R2), ensuring comprehensive coverage of outage requirements.
Support generator New Product Introduction (NPI) development programs, contributing to the successful launch of new products.
Provide strategic recommendations for the development and continuous improvement of generator maintenance and repair procedures, enhancing efficiency and reliability.
Support initiatives aimed at cost reduction, cycle reduction, and product quality enhancement, driving continuous improvement across projects.
Maintain accurate and up-to-date generator unit records and configuration, ensuring data integrity and accessibility.