Services Account Manager
About The Position
Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Requirements
- Bachelor’s degree in Electrical Engineering (EE), Computer Engineering (CE), Business, or equivalent.
- Strong interest in working with strategic accounts and learning complex sales engagements.
- Willingness to travel up to 50% of the time.
- Strong communication and organizational skills.
- Proactive mindset with the ability to work independently in a remote setting.
- Goal-oriented with a sense of urgency.
- Ability to multitask effectively.
- Passion for customer satisfaction.
- Positive attitude with sound judgment and resourcefulness.
- Problem-solving skills for a variety of challenges with guidance from senior team members.
- Goal-driven with strong interpersonal skills and the ability to collaborate across teams.
Nice To Haves
- Internship or project experience in sales, customer service, or technical environments preferred.
Responsibilities
- Support the sale of new service agreements, renewals, and upgrades to existing service contracts.
- Build and maintain customer relationships, influence long-term strategic direction, and become a trusted advisor.
- Assist in the development and execution of account strategies to uncover services business growth opportunities.
- Navigate complex selling processes and support customers through the sales journey.
- Understand customer requirements on both business and technical levels to ensure comprehensive service coverage.
- Contribute to account plans and gain deep knowledge of the Keysight Services portfolio to build a strong funnel of annuity business.
- Collaborate with account managers, service delivery partners, and executive staff to ensure customer value and success.
- Develop and maintain positive relationships with customers at various levels.
- Articulate and demonstrate Keysight’s value propositions.
- Execute services and renewal sales processes, including funnel management.
- Assess customer business initiatives and identify potential service opportunities.
- Support complex sales funnels and contribute to business plans that accelerate growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
