ServiceNow System Administrator

Uline • Pleasant Prairie, WI

1d • Onsite

About The Position

ServiceNow System Administrator Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you a ServiceNow expert who enjoys optimizing systems and solving technical challenges? Join Uline as a ServiceNow System Administrator and help manage, enhance and support our ServiceNow platform, ensuring reliable and efficient service delivery across our growing North American company. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Requirements

• Bachelor's degree in Computer Science, Information Technology or related field.
• Strong knowledge of ITIL processes, JavaScript and ServiceNow customization.
• Excellent customer service, communication and problem-solving skills.

Nice To Haves

• ServiceNow Certified System Administrator (CSA) preferred.
• 2+ years of experience in administering End User Computing (EUC) applications preferred.

Responsibilities

• Manage Uline’s ServiceNow platform, including applications, modules and workflows to meet business needs.
• Provide technical support by troubleshooting platform issues, resolving incidents and ensuring timely issue resolution.
• Monitor system performance, manage upgrades and maintain user access to ensure reliable platform operations.
• Build custom dashboards and reports to identify trends and support continuous service improvement.

Benefits

• Complete health insurance coverage
• 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.
• On-site café and first-class fitness center with complimentary personal trainers.
• Over four miles of beautifully maintained walking trails.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level