ServiceNow Senior Developer
About The Position
Design, develop, configure, and maintain ServiceNow solutions that support enterprise IT service management and platform capabilities. Develop and enhance custom applications, workflows, integrations, UI components, business rules, client scripts, and automation within the ServiceNow platform. Partner with technical and business stakeholders to gather requirements, translate needs into technical solutions, and deliver scalable platform improvements. Support ServiceNow platform administration activities including incident resolution, problem analysis, troubleshooting, and performance optimization. Collaborate with cross-functional teams to implement best practices, ensure solution quality, and maintain alignment with team and enterprise standards. Participate in code reviews, testing, deployment activities, and ongoing support of ServiceNow releases and enhancements.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience
- A MINIMUM of FIVE (5) years of professional experience, with at least FOUR (4) years of hands-on ServiceNow development experience
- Strong experience developing on the ServiceNow platform in a senior developer or similar technical role
- Hands-on knowledge of ServiceNow modules, scripting, automation, workflows, integrations, and platform configuration
- Proficiency with JavaScript and other relevant ServiceNow development tools and technologies
- Experience analyzing requirements, designing technical solutions, and delivering high-quality implementations
- Strong problem-solving, communication, and collaboration skills
- Ability to work effectively in a team environment and support multiple priorities in a fast-paced setting
Nice To Haves
- ServiceNow certifications such as Certified Application Developer, Certified System Administrator, or other relevant platform certifications
- Experience with integrations using REST/SOAP APIs, MID Server, or other enterprise integration patterns
- Knowledge of Service Portal, Flow Designer, IntegrationHub, or other advanced ServiceNow capabilities
- Experience with Agile delivery practices, DevOps, CI/CD, or automated testing approaches
- Prior experience supporting enterprise-scale ServiceNow implementations in a large organization
Responsibilities
- Design, develop, configure, and maintain ServiceNow solutions
- Develop and enhance custom applications, workflows, integrations, UI components, business rules, client scripts, and automation within the ServiceNow platform
- Partner with technical and business stakeholders to gather requirements, translate needs into technical solutions, and deliver scalable platform improvements
- Support ServiceNow platform administration activities including incident resolution, problem analysis, troubleshooting, and performance optimization
- Collaborate with cross-functional teams to implement best practices, ensure solution quality, and maintain alignment with team and enterprise standards
- Participate in code reviews, testing, deployment activities, and ongoing support of ServiceNow releases and enhancements
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Parental Leave
- 401(k) Retirement Plan
- Group Term Life and Travel Assistance
- Voluntary Life and AD&D Insurance
- Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
- Transit and Parking Commuter Benefits
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach Care.com annual membership
- Employee Assistance Program
- Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
- Discretionary variable incentive bonus
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What This Job Offers
Job Type
Full-time
Career Level
Senior
