ServiceNow Sr. Developer (Now Assist)

Accenture Federal Services•Springfield, VA
•Onsite

About The Position

Accenture Federal Services is seeking a ServiceNow Senior Developer to lead development activities for the Hadlock contract. The role architects complex technical solutions across ITSM, ITOM, ITBM, IRM, SecOps, and custom applications. It provides technical leadership on platform architecture, integration design, and advanced development patterns, while mentoring development teams and establishing coding standards. Solutions must align with ServiceNow best practices, federal security requirements, and organizational objectives within Agile delivery models. The position is based in the Northern Virginia area and requires onsite presence at the contractor facility 4 to 5 days per week. An active TS/SCI clearance is required, and the candidate must be willing to obtain a polygraph. Federal government experience is strongly preferred.

Requirements

  • At least 7 years of ServiceNow development experience, with proven expertise in complex platform customization and integration.
  • ServiceNow Certified System Administrator (CSA) certification.
  • Active TS/SCI security clearance and willingness to obtain a polygraph.
  • Must be able to work onsite at the contractor facility in the Northern Virginia area 4 to 5 days per week.

Nice To Haves

  • Federal government experience is strongly preferred.
  • ServiceNow Certified Application Developer (CAD) certification.
  • Certified Implementation Specialist (CIS) certifications in multiple modules.
  • Certified Technical Architect (CTA) certification.

Responsibilities

  • Architect complex ServiceNow solutions, including custom applications, advanced workflows, and enterprise integrations.
  • Develop advanced server-side scripting, including Business Rules, Script Includes, Scheduled Jobs, and Fix Scripts.
  • Implement sophisticated client-side development using Client Scripts, UI Policies, UI Actions, and Angular components.
  • Design and develop ServiceNow integrations using REST/SOAP APIs, MID Server, IntegrationHub, and custom protocols.
  • Develop Flow Designer workflows, subflows, and custom actions to automate complex business processes.
  • Implement ServiceNow Service Portal customizations, including widgets, themes, and responsive designs.
  • Develop Performance Analytics solutions, including indicators, breakdowns, and automated data collection.
  • Implement advanced CMDB configurations, identification rules, and reconciliation policies.
  • Mentor mid-level and junior developers on ServiceNow architecture, development patterns, and best practices.
  • Conduct code reviews to ensure quality, performance, security, and adherence to coding standards.
  • Design data models, table structures, and relationships that support application requirements.
  • Implement ServiceNow security controls, including ACLs, roles, and data access policies.
  • Collaborate with architects, business analysts, and stakeholders to translate requirements into technical solutions.

Benefits

  • Accenture Federal Services describes a collaborative community and opportunities to grow and learn through hands-on experience, certifications, and industry training.
  • A wide variety of benefits are offered; specific benefits are not listed in the posting.
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