ServiceNow Security and Risk Technical Consultant

Astrica • ,

12d • Remote

About The Position

ServiceNow Technical Consultants play a critical role in delivering high-quality ServiceNow solutions that help customers modernize and optimize their operations. Technical Consultants collaborate closely with Architects, Product Owners, Business Process Consultants, and customer stakeholders to configure, develop, and implement scalable solutions on the ServiceNow platform. They contribute to successful project delivery through technical expertise, collaboration, and a passion for innovation.

Requirements

• 3+ years of ServiceNow platform experience with hands-on development and configuration expertise in VR, SIR, and GRC modules.
• Experience working in Agile project environments, including sprint planning, story development, testing, and technical documentation.
• Hands-on experience with integrations using REST, SOAP, Integration Hub, LDAP, SSO, or security and governance tooling integrations.
• Strong communication skills with the ability to collaborate effectively with technical teams and client stakeholders.
• A passion for learning new ServiceNow capabilities and delivering exceptional customer experiences in fast-paced environments.

Nice To Haves

• Experience with CMDB, Discovery, Service Mapping, Policy and Compliance Management, Audit Management, Vendor Risk Management, and enterprise governance and risk frameworks.
• CSA and CAD certifications, plus CIS certifications in Security Operations, Risk and Security, ITSM, ITOM, or related ServiceNow product suites.

Responsibilities

• Drive hands-on technical delivery across ServiceNow's Risk and Security portfolio; including Vulnerability Response (VR), Security Incident Response (SIR), and Integrated Risk Management (IRM); configuring and extending platform capabilities while advising clients on best practices that strengthen security operations and create lasting value.
• Contribute on Agile engagements utilizing the Astrica methodology and tools to support efficient and high-quality project delivery.
• Configure and develop ServiceNow VR, SIR, GRC, and other applications, workflows, integrations, forms, and dashboards aligned to customer security requirements and best practices.
• Collaborate with Architects and Business Process Consultants to support solution design, technical implementation, testing, and deployment activities.
• Drive quality! Participate in code reviews, testing efforts, defect remediation, and migration activities between ServiceNow instances.
• Assist with customer workshops, technical documentation, knowledge transfer, and ongoing support activities.
• Participate in internal collaboration, mentoring, and knowledge-sharing initiatives.

Benefits

• We’re a remote-first team, which means you can do your best work from wherever you’re happiest and most productive.
• Flexibility is built in, because we know life doesn’t fit neatly into a 9–5.
• Astrica is an equal opportunity employer committed to a diverse and inclusive workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed