ServiceNow consultant

Sequoia Connect
Remote

About The Position

At Sequoia Connect, we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent, connecting human potential with complex industrial execution. By joining our inner circle, you are not simply taking a position; you are aligning with a strategic partner dedicated to updating your "Human OS" and accelerating your growth through world-class, high-impact projects. We are currently partnering with a rapidly growing, automation-led powerhouse that serves 31 Fortune 500 companies across the financial, healthcare, and manufacturing sectors. With a global workforce of over 32,000 employees and a presence in 28 countries, our client is a titan of digital transformation. Their "Automate Everything, Cloudify Everything" strategy ensures you will be working at the absolute forefront of AI-driven automation and cloud solutions. This is your chance to thrive in a "Customer Success, First and Always" environment that prizes continuous learning and radical ownership. You will collaborate within an international network of expertise across 39 delivery centers worldwide, gaining exposure to complex engineering challenges that redefine industrial standards. If you are a driven professional looking for a dynamic, forward-thinking workplace where your growth is the priority, this is where you belong. We are currently searching for a ServiceNow consultant.

Requirements

  • Mandatory and deep hands-on implementation experience with Field Service Management (FSM).
  • Proven experience creating technical solution designs and implementing CSM, ITSM, and Source-to-Pay (S2P) modules.
  • Strong hands-on ServiceNow scripting experience, including Business Rules, Script Includes, Fix Scripts, Workflows, UI Actions, UI Policies, Client Scripts, and Email Inbound rules.
  • Demonstrated success implementing ServiceNow Platform integration and automated workflows.

Nice To Haves

  • Certified Implementation Specialist certifications, highly preferring CIS-FSM, CIS-CSM, and CIS-ITSM.
  • Advanced Oral English.
  • Advanced Spanish.

Responsibilities

  • Design high-quality ServiceNow solutions that strictly align with industry best practices and technical standards.
  • Advise, architect, and configure complex integration solutions connecting ServiceNow with diverse external tools and corporate systems.
  • Create detailed solution designs and lead the implementation for Field Service Management (FSM), Customer Service Management (CSM), ITSM, and Source-to-Pay (S2P).
  • Execute hands-on platform development and configuration using native scripting capabilities to deliver workflow automation.
  • Drive enterprise-wide platform implementation focusing heavily on strategic integration and advanced automation solutions.
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