ServiceNow SACM Product Manager || 100% Remote role

DMS Vision•Frisco, TX
•Remote

About The Position

The ServiceNow SACM Product Manager will develop and execute the product strategy and roadmap for SACM product offerings. The role gathers customer and stakeholder insights to define and prioritize product requirements, then works with cross-functional teams to turn them into user stories and technical specifications. The Product Manager oversees the product lifecycle from concept through launch, monitors performance and customer feedback, and supports the development team to keep delivery aligned with the product vision and requirements.

Requirements

  • Proven experience as a Product Manager, specifically with the ServiceNow platform and modules.
  • Strong understanding of product-specific processes and configuration management best practices.
  • Extensive knowledge of ServiceNow SACM products, including Configuration Management, Service Portfolio Management, the Common Service Data Model, IT Asset Management, Hardware Asset Management, and related tools.

Responsibilities

  • Develop and execute the product strategy and roadmap for SACM product offerings.
  • Gather customer and stakeholder insights to define and prioritize product requirements.
  • Collaborate with cross-functional teams to translate requirements into user stories and technical specifications.
  • Drive the product lifecycle from concept to launch, ensuring timely delivery and high-quality outcomes.
  • Monitor and analyze product performance, usage metrics, and customer feedback to identify opportunities for improvement and optimization.
  • Guide and support the development team throughout product development, ensuring alignment with the product vision and requirements.
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