Senior Developer TS/SCI
About The Position
The work you build here won’t sit in a backlog – it will directly support critical government missions. At Intact Technology, you’ll solve complex ServiceNow challenges in highly secure environments, work alongside experienced platform experts, and have the freedom to own solutions from concept to deployment. If you’re looking for more technical ownership, greater impact, and fewer layers of bureaucracy, we’d love to meet you. Intact Technology is a ServiceNow Elite Partner focused exclusively on federal and public sector clients. We deliver ITSM, ITOM, ITAM, and AI-enabled workflows that help agencies modernize service delivery, improve operational efficiency, and achieve measurable outcomes. More than a ServiceNow implementation partner, we're trusted advisors helping agencies solve complex operational challenges through digital workflows, automation, and AI. We are a small, high-performing team that values ownership, accountability, and collaboration. Our culture is built on trust, flexibility, and the freedom to solve problems creatively while leveraging modern technologies to deliver meaningful results. We invest in our people through competitive benefits, professional development, and opportunities for growth. Whether you’re looking to deepen your ServiceNow expertise, explore AI-enabled platform capabilities, or advance into technical leadership, Intact provides the support to help get you there. If you’re looking for meaningful work, collaborate with experienced professionals, and have direct access to leadership, Intact Technology offers an environment where you can make an impact while growing your career. We’re looking for a ServiceNow Developer to design, develop, and enhance ServiceNow Solutions within secure federal environments. If you enjoy solving complex technical challenges, taking ownership of your work, and building solutions that directly support mission-critical government operations, this is an opportunity to make a meaningful impact. You’ll collaborate with clients, architects, developers, and government stakeholders to deliver secure, scalable solutions across the ServiceNow platform, with a primary focus on ITSM and related workflows. You’ll also have opportunities to work with platform integrations, automation, AI-enabled workflows, and emerging ServiceNow capabilities that help modernize service delivery. Success in this role requires strong technical expertise, problem-solving skills, attention to detail, and the ability to thrive in fast-paced, mission-driven environments. If you’re looking to work on high-impact programs alongside experienced professionals while delivering results that matter, we’d love to hear from you.
Requirements
- ActiveTS/SCIclearance (required).
- Ability to work on-site 5 days a week inthe DMV.
- Prior experience working directly on a cleared or classified network.
- 5+ years of hands-on ServiceNow development experience.
- Mastery of the ITSM suite – Incident, Problem, Change, CMDB, and more.
- Comfort working fully on-site inthe DMV.
- Deep understanding of JavaScript, REST/SOAP, APIs, and ServiceNow scripting.
- Strong grasp of SDLC processes in secure or regulated environments.
- ServiceNow certifications (CSA, CIS-ITSM, CAD, etc.).
- Experience developing and implementing systems using Agile/Scrum methodology.
Nice To Haves
- Familiarity with additional ServiceNow modules such as SecOps, Discovery, or HAM/SAM.
- Experience with automated testing frameworks and DevOps integrations within ServiceNow.
Responsibilities
- Own the end-to-end development lifecycle for enterprise ServiceNow solutions, from technical design through deployment.
- Design, build, and enhance customServiceNowsolutions that support secure government environments.
- Develop scalable workflows, integrations, and automations that improve operational efficiencyfor federal customers.
- Collaborate closely with stakeholders and mission leads to deliver highly tailored ITSM capabilities.
- Lead module development, integrations, and enhancements across theServiceNowsuite.
- Ensure platform stability, performance, and secure configuration under TS/SCI protocols.
- Mentor junior developers and provide technical direction on best practices in a high-stakes, cleared environment.
- Continuously identify opportunities to improve platform performance, usability, and maintainability through thoughtful development and innovation.
Benefits
- Flexible paid time off, plus 12 paid holidays.
- Premium healthcare plans — Medical, Dental, Vision — including HSA and FSA options.
- Qualified 401(k) program.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
