ServiceNow Developer

General Dynamics Information Technology

3d•Onsite

About The Position

USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments. ServiceNow Developer Develops ServiceNow standard workflows and provides ITSM system administration, maintenance, configuration, and customization to ensure previously developed customizations continue to function and stay current with USSTRATCOM's organizational and workflow changes. Maintains and supports enterprise IT dashboards that integrate information from multiple systems. Supports software upgrades, system troubleshooting, and fulfillment of access and applicable change requests. Liaises with the architect team to ensure that services are properly mapped and are implemented according to service design. WHAT YOU’LL NEED TO SUCCEED: Technical Training, Certification(s) or Degree, 5+ years of experience Masters Degree is desired Security Clearance Level: Top Secret with SCI eligibility Required Certifications: ITIL 4 Foundation; CISSP-ISSAP or CISSP-ISSEP Location: Offutt AFB, NE GDIT IS YOUR PLACE: Full-flex work week to own your priorities at work and at home 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays #SCITLS The likely salary range for this position is $112,840 - $149,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA NE Offutt AFB Additional Work Locations:

Requirements

Enterprise IT
Software Systems
Systems Troubleshooting
5 + years of related experience
US Citizenship Required
Security Clearance Level: Top Secret with SCI eligibility
Required Certifications: ITIL 4 Foundation; CISSP-ISSAP or CISSP-ISSEP

Nice To Haves

Masters Degree is desired

Responsibilities

Develops ServiceNow standard workflows and provides ITSM system administration, maintenance, configuration, and customization to ensure previously developed customizations continue to function and stay current with USSTRATCOM's organizational and workflow changes.
Maintains and supports enterprise IT dashboards that integrate information from multiple systems.
Supports software upgrades, system troubleshooting, and fulfillment of access and applicable change requests.
Liaises with the architect team to ensure that services are properly mapped and are implemented according to service design.