ServiceNow Developer (TS/SCI CI Poly)

Seamless Migration•Chantilly, VA
•Onsite

About The Position

Seamless Migration is seeking a career- and customer-oriented ServiceNow Developer, Sr. to join its team in Chantilly, Virginia. The role develops ServiceNow IT Service Management implementations for Incident, Problem, Change, Event, and Schedule Management, including workflows, business-rule customization, and scripting. It also addresses shared data needs among the CMDB, Asset Management, and Configuration Management, using current CMDB best practices and contributing to continuous improvement. The developer plans ingestion of data from legacy sources, makes design decisions about that data, and reconciles it based on the selected authoritative source. The role implements and customizes ServiceNow Service Portal, develops portal widgets and capabilities, uses UI policies, UI actions, and client scripts, and develops ServiceNow Orchestration workflows. It also manages users, groups, roles, and ACLs, and develops applications and modules using scripted REST APIs, customized notifications, approvals, and inbound email actions. The position is based in Chantilly, VA, and requires an existing TS/SCI clearance with CI Polygraph to start.

Requirements

  • Active TS/SCI clearance with CI Polygraph; existing clearance is required to start.
  • At least 7 years of technical experience.
  • A bachelor's degree or 2 years of additional experience.
  • Experience working on complex ServiceNow projects requiring in-depth evaluation of situations or data.
  • Excellent oral and written communication skills.
  • At least a minimal understanding of a scripting language; Java is preferred.

Nice To Haves

  • ServiceNow Administrator Certificate or the ability to secure it.
  • Strong technical background in Cloud Architecture.
  • Knowledge of at least one operating system: Linux, Unix, or Windows.
  • Prior experience as an administrator or architect in a well-known operating system.
  • Knowledge of networking protocols, including TCP/IP, IP addresses, HTTP, and DNS.
  • High-level understanding of security concepts such as firewall design.

Responsibilities

  • Develop ServiceNow ITSM implementations for Incident, Problem, Change, Event, and Schedule Management.
  • Create workflows and customize business rules and scripts.
  • Propose and manage shared data needs among the CMDB, Asset Management, and Configuration Management.
  • Apply current CMDB best practices and provide input or feedback for continuous improvement.
  • Plan data ingestion from legacy sources, make data design decisions, and reconcile data using the selected authoritative source.
  • Implement and customize ServiceNow Service Portal.
  • Develop Service Portal widgets and capabilities.
  • Use UI policies, UI actions, and client scripts.
  • Develop ServiceNow Orchestration workflows.
  • Implement and manage ServiceNow users, groups, roles, and ACLs.
  • Develop applications and modules using scripted REST APIs, customized notifications, approvals, and inbound email actions.

Benefits

  • 100% paid medical, dental, and vision coverage for employees.
  • 6% 401(k) match, vested immediately.
  • 29 days of PTO.
  • Flexible work schedule.
  • Tuition and certification reimbursement.
  • Growth opportunities within an emerging defense company.
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