Service Now Developer
About The Position
Join Main Line Health as a ServiceNow Developer and play a key role in supporting and enhancing enterprise-wide automation and IT service delivery. This is a hands-on development role focused on building, configuring, and maintaining solutions that improve access to IT services and streamline operational processes. You’ll work alongside a collaborative, high-performing team to deliver impactful enhancements across the ServiceNow platform. This role is ideal for someone who enjoys problem-solving, building efficient workflows, and contributing to continuous improvement in a dynamic environment. You won’t just maintain solutions, you’ll help refine processes, improve functionality, and support a platform that directly impacts employee and patient experiences.
Requirements
- 1–3 years of experience working with the ServiceNow platform
- Experience configuring core ServiceNow modules (Incident, Problem, Change, Service Catalog, etc.)
- Hands-on experience with workflows, business rules, UI actions/policies, and system configurations
- Basic scripting experience (JavaScript, XML, HTML, SQL, or PowerShell)
- Understanding of IT Service Management (ITSM/ITIL) processes
- Ability to translate business requirements into technical solutions
- Strong analytical and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong collaboration and communication skills
Nice To Haves
- ServiceNow Certified System Administrator (CSA)
- ITIL Foundation certification
- Experience with integrations (SOAP, REST, web services)
- Familiarity with LDAP, Active Directory, ADFS, or SSO
- Experience supporting application lifecycle processes (design, development, testing, deployment)
- Experience promoting update sets across ServiceNow environments
- Experience in healthcare or a highly regulated environment
Responsibilities
- Develop, configure, and support ServiceNow ITSM solutions across core modules
- Build and enhance workflows to improve service delivery and reduce process gaps
- Translate business and end-user requirements into functional system solutions
- Perform system configuration, customization, and scripting (e.g., business rules, UI policies, catalog items)
- Support integrations with third-party systems and enterprise technologies
- Participate in testing, deployment, and ongoing system enhancements
- Contribute to platform stability, performance, and continuous improvement
- Participate in an on-call rotation to support operational needs
- Partner with senior engineers and architects to deliver effective technical solutions
- Collaborate with stakeholders to understand requirements and improve user experience
- Contribute to knowledge sharing and team best practices
- Build technical expertise and grow within the ServiceNow platform
Benefits
- Up to 240 hours (6 weeks) of paid time off annually
- Comprehensive medical, dental, and vision coverage
- 100%25 Employer-Funded Pension Plan + 403(b) Match
- Tuition reimbursement of up to $6,000 annually
- Professional development, training, and certification support
- Employee discounts on services and activities
- Free employee parking
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
