ServiceNow Developer
About The Position
MANTECH is seeking a motivated, career- and customer-oriented ServiceNow Developer for a future opportunity. The developer will configure ServiceNow components and create customized solutions on the ServiceNow platform. The position is listed as fully remote, with hybrid and travel options, and is associated with Lexington Park, Maryland; the requisition also lists remote work in the USA and California, Maryland. The role involves developing solutions across ServiceNow modules and integrations, analyzing requirements and user stories, creating workflow automation, and maintaining platform reliability and security. The developer will also contribute to development standards, documentation, training, federal security compliance, and software accreditation processes. An active Secret clearance is required.
Requirements
- At least 8 years of progressively responsible experience specializing in ServiceNow development.
- Active ServiceNow Certified Application Developer (CAD) and/or Certified System Administrator (CSA) certification.
- Experience with JavaScript, Glide APIs, and ServiceNow Studio, with significant experience across ITSM, ITOM, CMDB, Flow Designer, and IntegrationHub.
- Established track record working with Agile/Scrum methodologies.
- Ability to support Risk Management Framework (RMF) and federal software accreditation processes.
- Active Secret security clearance.
- Ability to remain in a stationary position 50% of the time.
- Ability to communicate with co-workers, management, and customers and exchange accurate information.
Nice To Haves
- ServiceNow Certified Application Developer (CAD) certification.
- ServiceNow Certified Implementation Specialist in IT Service Management (CIS-ITSM).
- ServiceNow Certified Implementation Specialist in Strategic Portfolio Management (CIS-SPM).
- Self-motivation, exceptional interpersonal skills, and ability to lead remote teams.
- Prior experience supporting federal agencies or defense programs.
Responsibilities
- Design, develop, and deploy ServiceNow solutions across SPM, ITSM, ITOM, CMDB, and scoped applications and integrations, following best-practice coding standards.
- Analyze requirements, user stories, and wireframes to deliver performant technical solutions.
- Develop workflows, business rules, UI policies, and automation using Flow Designer and Integration Hub.
- Conduct code reviews, define enterprise development standards, and enforce security best practices.
- Troubleshoot and resolve platform issues while maintaining system reliability and performance.
- Execute ServiceNow platform upgrades and patching, and deploy new modules.
- Create technical documentation and provide training and guidance to organizational stakeholders.
- Ensure compliance with RMF, FedRAMP, and other mandatory federal security frameworks, and support software accreditation.
- Communicate and exchange accurate information with co-workers, management, and customers, potentially including delivering presentations.
Benefits
- Health insurance, depending on position.
- Life insurance, depending on position.
- Paid time off, depending on position.
- Holiday pay, depending on position.
- Short-term and long-term disability, depending on position.
- Retirement and savings benefits, depending on position.
- Learning and development opportunities, depending on position.
- Wellness programs, depending on position.
- Other optional benefit elections, depending on position.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
