ServiceNow Developer

DXC TechnologyPlano, TX

About The Position

A ServiceNow Developer is responsible for designing, developing, and implementing solutions on the ServiceNow platform. This role involves customizing applications, building workflows, integrating systems, and ensuring the platform meets business needs aligned to planned roadmap functionality to support the build of Smart Apps.

Requirements

  • ServiceNow Certified System Administrator.
  • ServiceNow development experience in Customer Service Management (CSM) or Financial Services Operations (FSO) REQUIRED.
  • Knowledge and/or micro-certification in at least one of the following: Playbooks Flow Designer Now Assist / AI Platform Analytics Predictive Intelligence Service Portal Catalog Items

Responsibilities

  • Development and configuration : Design, develop, and configure ServiceNow applications, modules (CSM or FSO), workflows, and catalog items. This includes setting up forms, fields, client scripts, business rules, and UI policies.
  • Integration : Build and maintain integrations with other systems and third-party applications using tools like REST/SOAP APIs and Integration Hub.
  • Customization : Write and maintain custom code using JavaScript, HTML, and CSS to meet specific business needs.
  • Data management : Manage data imports, exports, and transformations, and ensure data integrity.
  • Troubleshooting and support : Provide technical support to users, identify and resolve software flaws, and conduct regression testing.
  • Documentation : Create and maintain comprehensive technical documentation for configurations, customizations, and processes.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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