ServiceNow CMDB Developer

CACI International

About The Position

CACI is looking for a ServiceNow CMDB Developer to support our customer to provide a common set of required EIT services across 187 bases to implement a consistent, high-quality experience for users across all mission environments and enable USAF to transition focus from network operations to mission operations. The ServiceNow Developer will support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective services to enable mission success and improve end user experience across the customer environment. In this role you will design and develop ServiceNow to store data in the CMDB from an integration between Axonius and ServiceNow. You will also support configuring and optimizing ServiceNow ITOM to develop a Service Topology. You will also contribute to maintaining the Data Management Plan.

Requirements

U.S. citizen with the ability to obtain a DoD Secret clearance
15+ Years of relevant experience (Bachelor’s Degree in relevant field may be substituted for 5 years of relevant experience)
Strong communication, analytical, and leadership skills
Must be a self-motivated team player capable of managing multiple priorities in a fast-paced environment
ServiceNow Certified Application Developer (CAD) certification
Advanced experience with ServiceNow implementation and development (ITSM, ITOM, SPM).
Proficiency in ServiceNow scripting (Business Rules, Script Includes, UI Actions), APIs (REST/SOAP), and web technologies (HTML, CSS, AJAX).
Experience with relational databases (e.g., MySQL, Oracle) and Agile methodology.

Nice To Haves

ServiceNow Certified System Administrator (CSA)
Certified Implementation Specialist

Responsibilities

Development and Integration: Lead the technical design, development, and implementation of ServiceNow solutions, with a focus on ITSM, ITOM, and SPM modules. Develop scripts, workflows, and integrations with external data sources.
Technical Leadership: Provide expert guidance on ServiceNow development, scripting (JavaScript, AngularJS), and system architecture. Troubleshoot complex system integration and compatibility issues.
Collaboration: Work with project teams, end-users, and leadership to understand business needs, define application requirements, and conduct demo reviews.
Team Mentorship: Instruct, direct, and check the work of other developers on the team, and assist in creating user manuals and technical reports.