ServiceNow Business Process Analyst - MUST BE LOCAL TO WASHINGTON DC

DirectViz Solutions•Alexandria, VA

15d•Onsite

About The Position

DirectViz Solutions (DVS) is a growing government contractor seeking a highly skilled ServiceNow Business Process Analyst. This role requires the ability to obtain a public trust clearance and is specifically for candidates local to Washington, DC. DVS is an employee-centric company offering competitive compensation, comprehensive medical plans, 401k match, PTO accrual, professional development reimbursement, corporate-funded technology certifications, and employee recognition programs. We are looking for a problem-solving individual to join our team.

Requirements

3 years of experience as a ServiceNow Business Analyst
Bachelors degree
Strong analytical skills and knowledge of ServiceNow process automation
Knowledge of creating development stories.
Experience in Agile Development process, working in an agile development environment and attending scrum ceremonies and the purpose of those ceremonies.
Experience using ServiceNow Strategic Portfolio Management module specifically for Project Management, Agile and Test 2.0.
Ability to obtain a public trust clearance is required.
MUST BE LOCAL TO WASHINGTON, DC

Nice To Haves

ServiceNow Training, ServiceNow Administrator or Business Process Consultant Certification

Responsibilities

Analyzes stakeholders business processes to identify opportunities for automation and optimization using ServiceNow modules like Service Catalog and Workflow.
Develops artifacts such as workflows using Visio and other tools to document stakeholders current state and future state requirements.
Works closely with Development team in conveying all requirements by creating development stories using agile best practices.
Schedules and leads stakeholder requirements sessions to obtain all requirements.
Works closely with Program and Project Managers to ensure projects goals and objectives are met.
Acts as the business lead for multiple projects at various project management phases.
Leads UAT Testing with developers and stakeholders.
Conducts ServiceNow Demos to stakeholders and internal team members.
Completes and submits weekly reports for all projects.
Attends daily and weekly calls and reports risks or issues to Project Manager immediately or during daily stand-up meetings.
Documents all updates, risks, issues, and artifacts using the ServiceNow PRJ project record and ensures all project record milestones for each phase are completed for projects.