ServiceNow Architect

Roswell Park Cancer Institute • Roswell, GA

9h • Onsite

About The Position

We’re looking for a strategic and hands-on ServiceNow Architect to drive the design, governance, and evolution of a critical enterprise platform. In this role, you’ll ensure the platform supports our business strategy while delivering reliable, secure, and high-performing solutions across the organization.

Requirements

• Experience leading or managing enterprise platforms or large-scale systems
• Strong understanding of platform architecture, integrations, and governance frameworks
• Proven ability to balance strategic vision with operational execution
• Knowledge of security, compliance, and data management principles
• Experience guiding teams and influencing cross-functional stakeholders
• A continuous improvement mindset with a focus on efficiency, scalability, and business value
• Master’s degree in Information Technology, Computer Science, Information Systems, or related field and the equivalent of eight (8) years of full-time experience in computer system hardware, operating systems and software, enterprise networking or computer systems security as it relates to technology used at the organization; or
• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field and the equivalent of ten (10) years of full-time experience in computer system hardware, operating systems and software, enterprise networking or computer systems security as it relates to technology used at the organization; or
• Associates degree in Information Technology, Computer Science, Information Systems, or related field and the equivalent of twelve (12) years of full-time experience in computer system hardware, operating systems and software, enterprise networking or computer systems security as it relates to technology used at the organization.

Responsibilities

• Lead the end-to-end strategy, design, and continuous improvement of the enterprise platform
• Define and maintain architecture standards to ensure scalability, performance, and long-term sustainability
• Oversee system performance, reliability, and availability, proactively identifying opportunities for optimization
• Ensure data integrity, security, and regulatory compliance across all platform capabilities
• Manage platform administration, including leading and mentoring platform administrators
• Drive the development of efficient workflows, streamlined processes, and system integrations across enterprise applications
• Collaborate closely with infrastructure, application development, and service management teams to deliver cohesive, high-impact solutions
• Champion innovation and best practices to continuously enhance platform capabilities and user experience

Benefits

• Purpose-driven work – Your work directly supports patient care and outcomes
• Collaborative environment – Work alongside dedicated clinical, research, and operational teams
• Innovation-focused – Be part of an organization that is advancing healthcare through data and technology
• Growth opportunities – Build your skills in a complex, learning-focused environment
• Supportive culture – We value teamwork, respect, and work-life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior