ServiceNow Application Workflow Developer

Wipro•Dallas, TX
•Remote

About The Position

Wipro Limited is seeking an experienced ServiceNow Developer to design, develop, and enhance enterprise workflow solutions on the ServiceNow platform. The role involves developing and customizing ServiceNow applications, workflows, and integrations, building and maintaining custom scoped applications using ServiceNow best practices, and configuring various platform components. The developer will also be responsible for developing and supporting REST API integrations, performing platform upgrades and testing, collaborating with stakeholders to gather requirements, and improving platform performance and automation capabilities.

Requirements

  • 8+ years of ServiceNow development experience.
  • Strong experience with ITSM modules (Incident, Problem, Change, Service Catalog).
  • Hands-on experience with ServiceNow Flow Designer, scripting, APIs, and integrations.
  • Experience developing custom scoped applications.
  • Knowledge of CMDB, MID Server, Discovery, and Asset Management.
  • Experience with platform upgrades, update sets, reports, and dashboards.
  • Strong JavaScript and web development skills.
  • ServiceNow - SaaS
  • Experience: 5-8 Years

Nice To Haves

  • Experience with ServiceNow SDK (NOW SDK) and VS Code development is highly preferred.
  • Exposure to Now Assist for Creator and AI-powered development tools is a plus.
  • ServiceNow CSA and CAD certifications.
  • Experience with ITOM, CSM, Event Management, and Orchestration.
  • Financial Services or Banking domain experience.

Responsibilities

  • Develop and customize ServiceNow applications, workflows, and integrations.
  • Build and maintain custom scoped applications using ServiceNow best practices.
  • Configure Flow Designer, Business Rules, Client Scripts, UI Policies, ACLs, and Notifications.
  • Develop and support REST API integrations with third-party applications.
  • Perform platform upgrades, testing, deployments, and troubleshooting.
  • Collaborate with business stakeholders to gather requirements and deliver scalable solutions.
  • Improve platform performance, reliability, and automation capabilities.

Benefits

  • Full range of medical and dental benefits options
  • Disability insurance
  • Paid time off (inclusive of sick leave)
  • Other paid and unpaid leave options
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