ServiceNow Administrator

MANTECH•Quantico, VA
•$85,000 - $141,600•Onsite

About The Position

MANTECH seeks a motivated, career and customer-oriented ServiceNow Administrator / Developer to join their USMC Team in Quantico, VA. The role involves administering an on-premises version of ServiceNow, developing and managing its functionalities, and supporting related IT systems. This position is crucial for safeguarding the nation through advanced technology and innovative solutions within the defense sector.

Requirements

  • Bachelor’s degree and at least 2 years of experience with ServiceNow administration, patching, and upgrades. An additional 2 years of experience may be substituted in lieu of degree.
  • Certified to meet DoD 8570 IAT II requirements.
  • Experience with database administration.
  • Experience creating user and administrative documentation respective to ServiceNow.
  • Linux experience.
  • Must have a current / active Top Secret / SCI clearance.

Nice To Haves

  • MySQL or MariaDB experience.
  • Understanding of Risk Management Framework (RMF).
  • SharePoint/2010/2013/2016 experience.
  • Experience with HTML, JavaScript, Microsoft SQL Server, Active Directory, DNS, SharePoint Designer, IIS, PKI, PowerShell, Group Policy.
  • Familiarity with Intelink/IntelShare and available capabilities for potential use and integration.
  • Familiarity with Navy/Marine Corps interoperability requirements.
  • PowerShell scripting using any/all of the respective plugins related to the applicable technologies.

Responsibilities

  • Administer an on-premises version of ServiceNow, including installation, configuration, maintenance, updates, hardening (STIG), administration, training, and documentation.
  • Manage ServiceNow branding, customization, and translate user requirements into functionality.
  • Develop, manage, and troubleshoot ServiceNow forms, client and UI scripts, business rules, and scheduled imports.
  • Configure and troubleshoot SAML single sign-on for ServiceNow authentication and identity management.
  • Maintain KM tools such as SharePoint, Dynamics CRM, ServiceNow, and local product creation/dissemination systems.
  • Provide STIG/POAM/Mitigation statements support with the Linux OS and Database.
  • Create documentation, including quick reference and admin guides.

Benefits

  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Holiday Pay
  • Short-term and long-term Disability
  • Retirement and Savings
  • Learning and Development opportunities
  • Wellness programs
  • Other optional benefit elections
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