Service Writer
Monroe Tractor•Binghamton, NY
•$19 - $28•Onsite
About The Position
The Service Writer position is ideal for someone who is excellent with customers and is a problem solver. You will act as an intermediary between customers and branch staff.
Requirements
- High School diploma or equivalent.
- One or more years of experience in a Service Writer position and/or service or parts department.
- Great communication skills.
- Computer skills including Microsoft Excel, Outlook, and Word.
- Self-starter with attention to detail, strong organization, and is goal-oriented.
- Comfortable dealing with the public.
- Strong team player.
- Able to lift 25 pounds.
Nice To Haves
- Familiarity with agricultural and/or construction equipment is a plus.
Responsibilities
- Assist in creating work orders.
- Review and maintain all repair orders for accuracy and completeness.
- Process records of parts requisitions, parts invoices, material invoices and outside labor invoices to ensure proper accounting.
- Assist in scheduling of service work.
- Keep the service manager informed on all work orders.
- Assist with warranties.
- Intermediary between parts and service, technician lead contact for parts.
- Ensure every customer is satisfied with the products and service.
Benefits
- Medical, Dental & Vision Insurance
- Health Savings Account (Employer + Employee Contributions)
- Accident & Disease Insurance
- 401K Plan + Match
- Competitive Paid time off Policy
- Short/Long Term Disability
- Annual Reviews
- Bonus Incentive Plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
