Service Writer - Torrington

O&G Industries•Torrington, CT

8d•Onsite

About The Position

If you are ready to start building your career with a company dedicated to employing the most talented workforce in the industry, we are ready to speak with you! O&G Industries, Inc., an innovative and diversified construction company based out of Torrington, CT, is seeking a Service Writer to join our team. This position is based out of our Torrington repair facility. We are a highly respected leader in our field and ranked as one of the top construction firms in the Northeast.

Requirements

1-3 years of experience with cars, trucks, and heavy equipment
Proficient with computer applications, including Word, Excel, and maintenance software.
Familiarity with service writing practices and procedures
Mechanical knowledge with a focus on fleet repair processes
Strong attention to detail
Basic math skills
Must be able to communicate effectively and efficiently

Responsibilities

Accept and direct all incoming phone calls
Communicate with drivers, operators, and other departments to address their concerns regarding defects or issues with their vehicles and/or equipment
Review all DVIRs, open repair orders based on the DVIR complaint, evaluate required parts, labor, comments, and close repair orders daily
Work with other O&G facilities to provide support pertaining to DVIRs and daily Maintenance issues related to O&G assets
Assist Diesel Technicians with repair order creations
Provide estimates to other departments for the renting of equipment and the cost of repairing equipment
Support the creation and maintenance of vehicle records to ensure accurate files
Perform various administrative tasks
Other tasks assigned as needed