Service Writer
Harper Infiniti•Knoxville, TN
•Onsite
About The Position
We are looking for a Service Advisor Assistant to join our team! The day-to-day duties of this role include backing up Service Advisors, contacting warranty companies for work approval, and providing excellent customer service.
Requirements
- Valid drivers license & clean driving record
- Ability to read, write and speak English fluently
- Ability to concentrate and accomplish tasks despite interruptions
- Multitasking skills
- Proficient use of computers/business machines
Responsibilities
- Calling in extended warranties
- Filling in for Service Advisors
- Meet with customers and determine their needs for repair and/or service of their vehicle issues
- Increase customer satisfaction by building customer relations
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Increase profitability by maximizing sales & executing retail promotions
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) Plan
- Short & Long Term Disability
- Employer Paid Life Insurance
- Paid Holidays
- Paid Vacation
- Paid Sick Time
- Paid Birthdays
- Paid Training
- Opportunities for Advancement
- Closed Sundays
- Healthy Work/Life Balance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
