Service Writer

FCX Performance•Billings, MT
•Onsite

About The Position

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Requirements

  • 2+ years customer service experience
  • Strong analytical and interpersonal skills
  • Organizational skills, multi-tasking, prioritizing
  • High school diploma or equivalent

Nice To Haves

  • Fluid Power/Hydraulics product knowledge a plus
  • Purchasing and/or service writing for hydraulic shop / service department a plus

Responsibilities

  • Sourcing and purchasing hydraulic parts to support the shop operations
  • Providing customers with quotes and expected repair times
  • Assisting in the scheduling and coordination of repair jobs
  • Assist the inside and outside sales teams as needed
  • Parts delivery or pickup
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