Service Writer/Admin - Corsica, SD

C & B • Corsica, SD

22d • Onsite

About The Position

C & B Operations, LLC is seeking a Service Writer/Office Administrator for its John Deere dealership in Corsica, SD. This role reports to the service manager and will primarily focus on the service department while also handling some office administrative tasks. The ideal candidate will have a strong attention to detail and a passion for customer service in a fast-paced work environment.

Requirements

• Previous customer service, administrative, accounting, or service department experience, required.
• Basic knowledge of accounting, billing, and financial transactions.
• Strong organization, attention to detail, and ability to manage multiple priorities.
• Excellent communication and customer service skills.
• Proficiency with Microsoft Office and ability to learn business software.
• Ability to handle confidential customer, employee, and financial information.
• Valid driver's license and safe driving record.
• Ability to meet physical demands and duration of physical exertion generally required to perform tasks in support of all job functions, for example - sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling.

Responsibilities

• Coordinates service schedules, repair approvals, and customer communications.
• Reviews work orders for accuracy, processes invoices, and closes completed repairs.
• Processes warranty claims and coordinates warranty parts returns.
• Maintains accurate customer, equipment, and service records.
• Monitors technician time, attendance, efficiency, and repair progress.
• Answers phones, greets customers, and resolves service-related questions.
• Processes accounts payable and assists with accounts receivable collections.
• Prepares deposits and reconciles cash and credit card transactions.
• Processes employee timecards, leave, onboarding paperwork, and other administrative tasks.
• Maintains organized service records, supplies, vehicles, and department documentation.

Benefits

• Competitive pay based on your experience
• Medical, Dental, Vision, and Accident Insurance
• Short-Term Disability
• Life Insurance
• 401K with Company Match
• Progressive Paid Time Off and Paid Holidays – starting at 3 weeks of PTO in the first year.
• Opportunities to grow – We love to promote within and have excellent training programs available to prepare you on-the-job and for your future with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed