Service Writer / Advisor

Papé Jobs•Four Lakes, WA

8d•$20 - $30•Onsite

About The Position

Pape’ Machinery, the premier capital equipment dealer in the West, is looking for a Service Writer to join their team in Four Lakes, WA. At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance—all designed to support you and your family. Make a difference. Grow your career. Join the Pape’ Team! As our Service Writer, you will ensure that all service department work orders are opened, maintained, proofed, and closed in the most efficient way possible, all while ensuring you provide an excellent experience for our customers. Every day you will oversee service and warranty work orders, assist in shop workflow, check in equipment for repairs, and assist customers. To thrive in this role, you must love working in a team, be customer service focused, and have a winning attitude.

Requirements

Familiarity with Outlook, Word, Excel, and the ability to learn new computer programs
Excellent customer relations and communication skills
Ability to work with customers, mechanics, and other store personnel
Ability to both delegate and take direction
Ability to perform at a high level in a fast-paced and team-oriented environment
Mechanical aptitude
Familiarity with the agriculture industry