Service Worker 3 (Custodial & Facilities Services) – 6-Month Contract

Royal Ontario MuseumToronto, ON
CA$24 - CA$29Onsite

About The Position

This is a 12-month contract position for a Housekeeping Associate (Service Worker 3), focused on custodial, cleaning, and facilities support across galleries, public spaces, and staff areas. Reporting to the Housekeeping Manager, you will help ensure that ROM remains clean, welcoming, and well-maintained for all visitors, staff, and special events. This is a public-facing role ideal for someone who takes pride in creating tidy, safe, and inviting environments and who thrives in a team-based setting. If you're detail-oriented, dependable, and enjoy supporting behind-the-scenes operations that make a big impact—this role is for you.

Requirements

  • A high school diploma is required.
  • Recent experience in housekeeping or custodial work within the past (5) five years is essential.
  • Physical ability to perform manual labour, including lifting, bending, and operating maintenance equipment safely.
  • Strong attention to detail and commitment to providing high-quality service.
  • Reliability, punctuality, and the ability to work both independently and as part of a team.
  • Comfort working in a fast-paced, public environment with a variety of responsibilities.
  • Availability for a part-time schedule up to 24 hours per week, including evenings and weekends as needed.

Responsibilities

  • Maintain a high standard of cleanliness throughout the museum’s galleries, public spaces, and staff areas.
  • Sweep, mop, vacuum (wet and dry), auto-scrub, and carry out other floor care tasks.
  • Clean and preserve fixtures, furniture, equipment, walls, doors, and glass surfaces.
  • Set up and tear down tables, chairs, and equipment for meetings, events, and galas.
  • Monitor building conditions and grounds, reporting leaks, hazards, or security concerns to your supervisor or lead hand.
  • Maintain clean sidewalks, driveways, lawns, and outdoor equipment.
  • Replenish restroom supplies and perform routine waste collection and disposal.
  • Assist with moving furniture and delivering materials as needed.
  • Be flexible and ready to take on other housekeeping or facility-related duties as assigned.
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