Inside Sales (3-6 month Contract)

Source Atlantic Ltd.Bathurst, NB
CA$20 - CA$24Onsite

About The Position

Source Atlantic, The Bolt Supply House, and Soucie Salo have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions. We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Inside Sales Representative (Contract) based out of Bathurst, NB. The duration of this contract is expected to be 3 to 6 months, depending on business needs.

Requirements

  • 2 or more years of experience in an Inside Sales role is an absolute must.
  • Strong customer service & solutions focus with professional demeanor.
  • Collaborative and able to develop/maintain relationships with ease inside & outside the organization.
  • Excellent verbal and written communication, listening, negotiation, and phone skill.
  • The ability to effectively read technical documentations, then capture and communicate findings & specifications.
  • High integrity with strong ethical standards.
  • Proven problem-solving, analytical, and organizational abilities with strong attention to detail.
  • Comfortable in a fast-paced environment; able to multitask and adapt to changing priorities.
  • Basic business math skills (rates, ratios, algebra).
  • Strong computer aptitude, including Microsoft applications and ERPs (P21/Prophet 21).

Nice To Haves

  • Preference will be given to individuals with experience working in/around electric motors, compressed air systems, power transmission components, or related.

Responsibilities

  • Respond to customer inquiries via phone, email, or in-person with professionalism and technical expertise.
  • Understand customer requirements and recommend appropriate industrial products, systems, and technical solutions.
  • Present alternatives and solutions considering pricing, specifications, compatibility, and availability.
  • Process quotes, proposals, and orders accurately, ensuring all product specifications and system requirements are accurately captured and addressed.
  • Provide reliable updates on product availability, shipment status, and delivery timelines.
  • Coordinate with vendors and internal teams to ensure timely fulfillment and resolve issues.
  • Follow up with customers after sales to ensure satisfaction and address concerns.
  • Maintain organized customer records and communicate demand changes to purchasing.
  • Support inventory counts and maintain accurate system data.
  • Adhere to company policies and procedures.
  • Stay current on product lines, technical updates, and industry trends.
  • Perform other duties as assigned.
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