Service / Warranty Writer

Jordan Staffing • Houston, TX

23h • $19 - $25

About The Position

L.K. Jordan & Associates is hiring on behalf of our client for a Service / Warranty Writer to join their service office in Humble. This is a temp-to-hire opportunity with long-term potential for the right candidate. Position Overview This role is ideal for someone who is organized, customer-focused, and mechanically inclined . You will serve as the key point of contact between customers and the service team—handling scheduling, service coordination, billing, and warranty documentation.

Requirements

• Previous experience in a service writer, warranty, or administrative/customer service role preferred
• Basic mechanical understanding (equipment, parts, or service environment)
• Strong organizational and multitasking skills
• Excellent communication and customer service abilities
• Proficiency in Microsoft Office and data entry systems
• Ability to work in a fast-paced environment and manage priorities

Responsibilities

• Coordinate and schedule service appointments with customers
• Communicate clearly with customers regarding service updates and timelines
• Process service orders, invoices, and warranty claims
• Maintain accurate records and documentation
• Work closely with technicians and internal teams to ensure smooth operations
• Provide excellent customer service and resolve inquiries professionally

Benefits

• Temp-to-hire with long-term growth potential
• Stable, team-oriented work environment
• Opportunity to build a career in a service-driven industry

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees