Service Validation & Labor Time Technician

Slate Auto • Troy, MI

67d • Onsite

About The Position

Slate is looking for a highly skilled, experienced Service Validation & Labor Time Technician to join our Service Engineering team. Reporting to the Service Engineering Manager, this role will solely be responsible for on-vehicle development of removal and installation procedures, time studies, and validation of draft and finalized service procedures, diagnostic troubleshooting procedures, and diagnostic scan tool content. This position will be an on-site role located in Troy, Michigan. The ideal candidate will have previous automotive OEM / supplier technician experience with a focus on time study creation and documentation, requiring strong automotive technical knowledge with a focus on EV high voltage repairability. Must have a valid driver’s license with a clean driving record.

Requirements

• Completion of an Associate’s degree from an accredited college or university.
• Completion of an Automotive Vocational Program from an accredited automotive training institution.
• ASE Master Technician Certification.
• Master Technician Certification from an automotive OEM.
• 8+ years of experience as an automotive technician, preferably with Hybrid or Electric Vehicles.
• Hands-on experience working on high voltage electric vehicles and systems, including high voltage diagnostic troubleshooting, testing, and knowledge of the ecosystem.
• Knowledgeable and experienced with Automotive OEM time study procedures and documentation.
• Proficient in reading electrical schematics and understanding basic electrical theory.
• Proficient in vehicle diagnostics and ECU troubleshooting on CAN and LIN buses.
• Proficient in operating and maintaining various hand tools, power tools, shop equipment, and shop tools.
• Knowledgeable regarding Health and Safety protocols.
• Creative problem solver that can create simple solutions to complicated problems.
• Excellent attention to detail, organizational skills, and time management.
• Excellent written and oral communication skills with an emphasis on technical content and the ability to participate in presentations.
• Ability to collaborate and remain calm and professional in a fast-paced, team environment.
• Strong computer proficiency, including Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) for data capture and writing reports.
• Must have the ability to travel (up to 10%).
• Must have the ability to lift and carry up to 35 pounds.
• Must have the ability to stand, walk, and perform repetitive tasks for extended periods.
• Applicants must be authorized to work in the United States on a permanent basis.
• Valid driver’s license with a clean driving record.

Nice To Haves

• Previous experience with an automotive OEM is preferred.
• Previous experience with CAD and Polarion is preferred.
• Previous experience with regulatory requirements is preferred.

Responsibilities

• Create repair procedures and time study allowances across all vehicle commodities (Body, Interior, Chassis, Electrical, Propulsion, Restraints).
• Detailed time allowance tracking for all vehicle repair procedures with documentation in approved time-tracking system software.
• Create time studies as needed for Technical Service Bulletins, Recalls, and Accessory installations.
• Work jointly with Slate service partners to maintain a labor time guide with detailed change management tracking.
• Validate customer-facing service removal and installation procedures and diagnostic troubleshooting trees on-vehicle through multiple vehicle development milestones up to and after production.
• Validate diagnostic scan tool content and FOTA updates through all vehicle milestones and post-production.
• Identification of repair efficiency opportunities.
• Review and respond to field inquiries on time study allowances and restudy requests as needed.
• Work with cross-functional teams to coordinate test timing and planned workload.
• Support validation of special service tool development with on-vehicle testing.
• Special tool identification and fastener torque specification escalation with Engineering.
• Support plant repair bay problem resolution found during vehicle builds.
• Support Field Technical Support team service issue escalations as needed.

Benefits

• We strive to maintain a healthy work-life balance, and employees can expect their regular schedule to be consistent with minimal overtime requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree