Service Valet - Lexus of Omaha

Lexus of Omaha•Omaha, NE

1d•Onsite

About The Position

At Lexus of Omaha, our mission is to create a powerhouse of high-impact teams and leaders, deliver an exceptional and unforgettable experience for every guest every time, elevate and grow our manufacturer brands in our markets, and operate with discipline and focus to achieve operational and financial success. We are challenging the norm when it comes to both the car buying process and the employee experience, and as a Lexus of Omaha teammate, you will play a direct role in that mission. We value individuals who: Stay curious by seeking different perspectives, learning constantly, and adapting quickly. Make it matter by maximizing impact and focusing on what matters most. Win together by operating with a team first perspective. Be caring by genuinely caring for and supporting others. Act with courage by choosing courage over comfort in their decisions and actions, even when it is hard to do. At Lexus of Omaha we encourage and support career development, job opportunities across multiple professions, an inclusive culture where everyone is a leader (from entry level up to general management), and an almost obsessive focus on the employee and guest experience. Combine that with market-leading benefits and opportunities across multiple states, and we think you’ll agree that YOU BELONG AT LEXUS OF OMAHA! Your Purpose as a Service Valet: Safely drive, park, and retrieve Lexus guest vehicles while treating every vehicle with the highest level of care and respect. Welcome every Lexus guest with a warm, professional demeanor, creating an exceptional first and lasting impression with every interaction. Provide prompt and efficient vehicle pick-up and delivery services, ensuring a seamless Lexus ownership experience throughout each service visit. Assist Lexus Service Advisors by coordinating vehicle movements, communicating vehicle status updates, and supporting an efficient, guest-focused service drive. Transport Lexus vehicles to and from off-site locations when needed while following all safety guidelines. Represent the Lexus brand by maintaining a polished, professional presence and delivering the premium level of hospitality our guests expect. Communicate clearly and professionally with guests and team members to ensure every Lexus service experience is smooth, efficient, and memorable. Join our service team with the goal of growing your career. We value internal promotion and provide a path to move into more advanced positions within our Lexus service department.

Requirements

Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle
Ability to work outdoors in varying weather conditions and remain on your feet throughout the day.

Nice To Haves

Previous customer service, hospitality, valet, luxury retail, or automotive experience is strongly preferred.
Exceptional communication and interpersonal skills with a passion for delivering premium customer service.
Strong attention to detail, dependability, and the ability to thrive in a fast-paced, team-oriented environment.

Responsibilities

Safely drive, park, and retrieve Lexus guest vehicles while treating every vehicle with the highest level of care and respect.
Welcome every Lexus guest with a warm, professional demeanor, creating an exceptional first and lasting impression with every interaction.
Provide prompt and efficient vehicle pick-up and delivery services, ensuring a seamless Lexus ownership experience throughout each service visit.
Assist Lexus Service Advisors by coordinating vehicle movements, communicating vehicle status updates, and supporting an efficient, guest-focused service drive.
Transport Lexus vehicles to and from off-site locations when needed while following all safety guidelines.
Represent the Lexus brand by maintaining a polished, professional presence and delivering the premium level of hospitality our guests expect.
Communicate clearly and professionally with guests and team members to ensure every Lexus service experience is smooth, efficient, and memorable.

Benefits

Competitive Pay: $17.00/hour
Flexible Work Schedule: Full-time, Monday - Saturday
Market-leading medical plans including PPO, HSA, and FSA options
Multiple Dental (includes orthodontics) and Vision plans
Varying Vacation and Sick Leave available Day 1
4 Week-Paid Parental Leave available Day 1
401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18
Short- and Long-Term Disability options
Accident and Critical Illness Plans
Basic Life, Pet, Legal, & Identity Insurance
Training and Development Opportunities for All Employees
Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more
Educational Reimbursement: General and specialized technical automotive degrees
Employee Assistance Programs
Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day